Job Description
RX Operations & Intake Coordinator
HydraMed RX is seeking a detail-oriented and highly organized RX Operations & Intake Coordinator to support the successful rollout and management of our prescription wellness programs.
This role plays a critical part in ensuring our RX services are operationally ready, accurately structured, and clearly communicated across teams. The ideal candidate is process-driven, communicates effectively, and thrives in a fast-moving healthcare environment.
Position Overview
The RX Operations & Intake Coordinator serves as the internal liaison between Marketing, Product, Intake Systems, and Clinical Operations.
This role is responsible for ensuring that RX offerings move smoothly from development to launch by coordinating intake setup, confirming operational readiness, and maintaining alignment between teams.
- Key ResponsibilitiesIntake & Workflow Coordination
- Coordinate setup and updates of intake systems such as IntakeQ and Jotform
- Ensure RX programs have finalized intake workflows before launch
- Maintain consistency between product offerings and intake forms
- Product & Launch Support
- Track finalized RX product lists for deployment
- Confirm operational readiness prior to program launches
- Support alignment between marketing initiatives and RX system capabilities
- Cross-Functional Communication
- Serve as a liaison between Marketing, RX, and Operations teams
- Provide clear and structured updates regarding program status
- Identify and communicate gaps in readiness before launch
- Operational Oversight
- Help prevent premature launches by ensuring systems are fully prepared
- Support stability of intake processes during program growth
- Assist in maintaining efficient coordination across departments
- Required Skills & Qualifications
- Strong organizational and process management skills
- Excellent attention to detail
- Ability to manage multiple projects simultaneously
- Experience coordinating across teams
English Communication Requirement
This role requires a strong command of English.
- Candidates must be able to:
- Communicate clearly and professionally in writing and conversation
- Provide structured updates and ask precise questions
- Translate operational needs into clear action items
- Coordinate effectively with internal stakeholders
- Preferred Experience
- Healthcare operations or telehealth coordination
- Intake systems such as IntakeQ, Jotform, or EMR platforms
- Program rollout or product launch support
- Cross-functional operations support
Why Join HydraMed RX
This role directly supports the safe and successful delivery of RX wellness programs.
- You will contribute to:
- Operational integrity
- Patient experience
- Successful program launches
How to Apply
Interested candidates may apply here: work@hydramedcom
- As part of the application process, please prepare and submit a 1–2 minute self-introduction video sharing:
- Your background
- Your experience with coordination or operations
- Why you believe you are a good fit for this role
Job Type: Full-time
Pay: $150.00 - $220.00 per hour
- Application Question(s):
- Are you a BS Pharmacy Graduate?
- We are big on commitment and responsibility, how can we sure that you are the person that we are looking for?
- This is role is on a contractor basis, are you comfortable being an independent contractor?
- Are you comfortable putting a timekeeping app in your personal device?
- What principle do you live by?
Work Location: Remote
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