Job Description
- Job Description:
- Define and own the enterprise architecture north star, principles, and reference architectures
- Establish clear architectural direction across Digital Experience (web, mobile, chat, IVR), Platforms & APIs, Integrations & eventing, Data & analytics, AI & Agentic systems, Cloud, reliability, and security
- Provide architectural leadership for top-priority, cross-domain initiatives
- Guide teams on build vs buy vs partner decisions
- Ensure architectures are API-first, event-driven, cloud-native, and modular
- Establish and run architecture governance that enables speed
- Partner closely with Digital AI to define AI & Agentic AI reference architectures
- Partner with Security and SRE to ensure architectures meet security, privacy, and regulatory requirements
- Build and lead a high-impact architecture function
- Act as a trusted architecture advisor to senior executives
- Translate complex architectural topics into clear executive narratives
- Requirements:
- 15+ years in software engineering, platforms, or architecture, with 5+ years in senior leadership roles
- Proven experience defining and governing enterprise-scale architectures
- Deep expertise in distributed systems and APIs
- Cloud-native architectures
- Integration patterns (sync, async, event-driven)
- Data and AI architecture fundamentals
- Experience operating in large, regulated, high-availability environments
- Strong executive communication and influence skills
- Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Apply Now
Apply Now