Director, Medical Affairs Operations

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Overview

Be Seen and Heard at EyePoint

preventing blindness through vision-saving medications
delivering best-in-class proprietary pharmaceutical technologies
transforming ocular drug delivery

Your wellbeing
Your professional worth
Your future at EyePoint

EyePoint offers robust total rewards in a science-based entrepreneurial culture that empowers curiosity and innovation to help catapult your career. There’s space for every voice and perspective to be heard in our on-site and remote environments where a variety of strengths and diverse backgrounds are connected.

The Director of Medical Affairs Operations is a strategic and operational leader responsible for building, scaling, and optimizing Medical Affairs operations in preparation for FDA approval and commercial launch of drug candidate EYP-1901. This role serves as a cross-functional integrator and efficiency driver, enabling compliant collaboration between Medical Affairs and Commercial, Clinical Development, Regulatory, Market Access, Legal, Compliance, IT, and Finance teams. The Director identifies operational gaps, redundancies, and inefficiencies across functions and implements compliant, scalable solutions that improve speed, clarity, and execution while preserving Medical Affairs independence. The individual acts as the thought partner to the VP of Medical Affairs, while driving planning, execution, and alignment across the function.

Responsibilities

Primary responsibilities include, but are not limited to, the following:

Serve as key person between Medical Affairs and cross-functional partners, ensuring alignment on strategy, timelines, and execution
Proactively identify inefficiencies, duplication of effort, misalignment, and handoff gaps across Medical Affairs, Commercial, Clinical, Regulatory, and Market Access
Design and implement compliant workflows, governance models, and operating structures that streamline cross-functional collaboration

Collaborate with Commercial and Market Access to align Medical Affairs launch readiness activities without promotional overlap
Integrate cross-functional milestones into launch readiness plans, identifying opportunities to accelerate execution compliantly

Maintain and continuously optimize Medical Affairs SOPs, policies, and operational frameworks in close collaboration with Legal and Compliance
Identify opportunities to simplify processes and increase efficiency while maintaining full compliance with FDA, OIG, and Sunshine Act requirements
Serve as a trusted advisor to cross-functional teams on compliant operational improvements

Support Medical Affairs planning and budgeting in coordination with Commercial, Finance, and other internal stakeholders
Define and monitor KPIs that measure operational efficiency, cross-functional effectiveness, and launch readiness
Use data and insights to drive continuous improvement and resource optimization
Provide integrated operational updates highlighting efficiency gains, risks, and mitigation strategies

Serve as business owner for Medical Affairs systems, partnering with IT to implement scalable, efficient, and compliant solutions
Optimize system usage to reduce manual effort, improve insight flow, and enhance cross-functional visibility
Ensure data integrity, transparency reporting readiness, and compliant information sharing across teams

Retina Stakeholder Enablement & Scientific Execution

Advisory boards and expert panels
Continuing Medical Education (CME) and disease-state awareness initiatives
Investigator-initiated studies (IIS) and real-world evidence (RWE) programs
Ophthalmology congress planning and execution (AAO, ASRS, ARVO, etc.)
Standardize processes across these activities to reduce variability and improve quality of execution

Manage vendor relationships, contracting operations, and Needs Assessment Form
Partner with Finance and Procurement to optimize Medical Affairs budgets while supporting launch priorities
Identify cost efficiencies through vendor consolidation, standardized contracting, and improved planning
Align resourcing models with cross-functional needs and launch timelines

Qualifications

Primary skills and knowledge required include, but are not limited to, the following:

Direct experience supporting pre-approval activities and at least one product launch in Ophthalmology
Considerable experience working in highly regulated environments, with strong understanding of FDA, OIG, and Sunshine Act requirements
Experience partnering closely with Medical Affairs, Clinical Development, Regulatory, Commercial, Legal, and Compliance teams
Experience in collaborating with vendors that provide medical affairs support
Ophthalmology experience preferred; retina experience strongly preferred
Excellent interpersonal and communication skills are required
Approximately 25% travel expected, primarily for key ophthalmology meetings, internal meetings

Bachelor’s degree required in Life Sciences, Pharmacy, Marketing, Communications, Business
Advance degree (PharmD, MD, PhD, OD, MSc, MBA) preferred but not required

10-15+ years of experience in the biotechnology and eye care industry
6-8+ years of progressive experience in Medical Affairs Operations, Medical Affairs, Launch Operations, or cross-functional leadership roles

Envision Your Future

With the exciting energy of a winning culture and an exhilarating pace, we are an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics.

The collective power of our values influences everything we do, and everything we do for you.

Transformational Innovation

We exist to change our patients’ lives through the power of sight. We are forward looking, embrace challenges with curiosity, and continuously seek to improve our products and ourselves by learning, problem-solving and pushing the limits of science and technology.

Unwavering Integrity

We recognize our responsibility to our patients, employees, and our community, and value the trust they put in us. We set a high ethical bar and expect responsible leadership at every level to ensure we serve those who matter most to us.

Compassionate Excellence

We believe that fun and excellence can coexist. We foster a culture where enjoying the work we do and caring for each other are as important as delivering exceptional outcomes.

Inclusive Collaboration

We strive to see through the eyes of others and work as one team. We appreciate one another’s differences and perspectives, and ensure everyone feels valued, respected and encouraged to bring their ideas forward.

EyePoint is proud to be an equal opportunity employer. We believe that diversity and inclusion among our colleagues is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

EyePoint is committed to fair and equitable compensation practices. The salary offer is commensurate with EyePoint’s compensation philosophy and considers factors including but not limited to education, training, experience, market conditions, criticality of the role and internal equity.

The target salary range for this position is listed below.

#LI-Remote

Min
USD $197,760.00/Yr.
Max
USD $249,947.00/Yr.

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