Job Description
Note: The job is a remote job and is open to candidates in USA. eXp Realty is a global full-service real estate brokerage that operates in a fully immersive, cloud office environment. The Development & Operations Manager will lead operational and program initiatives for eXtend a hand Charity, focusing on fundraising campaigns, grant management, and organizational operations while serving as an ambassador for the foundation's mission.
- Responsibilities
- Review hardship grant applications against eligibility guidelines
- Prepare grant recommendations and participate in shared approval decisions
- Manage applicant communications and documentation
- Track approval trends, decline patterns, and turnaround timelines
- Recommend policy improvements based on application data and community needs
- Maintain compliant grant records and reporting
- Execute fundraising campaigns and donor initiatives
- Support public-facing fundraising activations and community events
- Represent eXtend a hand in donor, volunteer, and partner engagements
- Manage donor communication workflows and fulfillment
- Own donor CRM and reporting systems (Neon CRM and/or HubSpot experience strongly preferred)
- Maintain dashboards and leadership reporting
- Prepare board reports and organizational updates
- Coordinate volunteer programs and engagement efforts
- Reconcile donation revenue with Finance
- Assist in tracking budgets, expenses, and campaign financial performance
- Ensure financial accuracy and nonprofit compliance
- Grant application turnaround time and reporting accuracy
- Campaign execution accuracy and on-time delivery
- CRM data integrity and reporting reliability
- Financial reconciliation accuracy and budget tracking
- Skills
- Strong nonprofit operations or development operations experience
- Proactive self-starter with the ability to work independently, take ownership, and drive initiatives from concept to execution
- Comfortable representing eXtend a Hand in public settings (events, donor activations, campaigns)
- Outgoing, relationship-oriented, and confident engaging with donors, partners, and volunteers
- Systems-oriented with high execution standards
- Comfortable working in fast-paced, corporate-supported nonprofit environments
- Highly organized with strong financial and reporting discipline
- Neon CRM and/or HubSpot experience strongly preferred
- Experience with nonprofit CRMs such as Neon CRM and/or HubSpot is a strong plus
- Benefits
- Flexible Time Off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
- Company Overview
- eXp Realty is a cloud-based real estate brokerage that provides brokers and realtors with training, tools, and support. It was founded in 2009, and is headquartered in Bellingham, Washington, USA, with a workforce of 10001+ employees. Its website is http://exprealty.com.
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