Job Description
Note: The job is a remote job and is open to candidates in USA. REEDS Jewelers is a family-owned, full-service jeweler and luxury retail company with a strong foundation and a national presence. They are seeking a Manager eCommerce Technology to lead the technical evolution of their Adobe Commerce ecosystem, manage a team of developers, and oversee the architecture and implementation of their digital commerce platform.
- Responsibilities
- System Architecture & Design
- Application Integration Diagrams: Design and maintain high-level architecture diagrams showing the relationship between Magento and external systems (ERP, CRM, PIM, and WMS)
- Data Flow Mapping: Create detailed Data Flow Diagrams (DFD) to visualize how customer, order, and inventory data move through the system, ensuring data integrity and security (PCI compliance)
- State Machine Logic: Develop State Diagrams to define complex lifecycles, such as custom order statuses, RMA processes, and multi-source inventory (MSI) reservations
- Full Stack Engineering
- Backend Mastery: Architect "upgrade-proof" PHP modules using Magento service contracts, dependency injection, and optimized SQL schemas
- Frontend Strategy: Define the frontend architecture, whether optimizing the traditional Luma/Less stack or leading a transition to Headless/PWA (React/Vue)
- Performance Optimization: Implement advanced caching strategies (Varnish, Redis) and profile code to ensure sub-2-second page loads
- Documentation & Governance
- Technical Documentation: Author Architecture Decision Records (ADRs) to document the "why" behind critical technical choices
- Issue Resolution: Lead Root Cause Analysis (RCA) for critical system issues and maintain a Technical Debt log to prioritize future refactoring
- Workflow Visualization: Document developer and admin workflows, including CI/CD pipelines and automated testing protocols
- Leadership & Quality Assurance
- Code Review: Enforce strict coding standards and perform deep-dive code reviews to prevent "core hacks" and technical sprawl
- Mentorship: Guide senior and mid-level developers, providing clarity on architectural patterns and the "Magento Way."
- Security: Oversee the implementation of security patches and Web Application Firewalls (WAF) to mitigate risks
- Skills
- Core: PHP 8.x, MySQL, Magento 2.4.x (Open Source & Adobe Commerce)
- Frontend: JavaScript (Knockout.js, RequireJS), Less/Sass, and modern frameworks (React/Vue)
- Infrastructure: Linux (Ubuntu/Debian), Nginx, Redis, Varnish, Elasticsearch/OpenSearch
- Tools: Git, Jenkins/GitHub Actions, Docker/DDEV
- Diagramming: Proficiency in Lucidchart, Miro, Mermaid.js, or Draw.io., Visio
- Adobe Certified Professional—Magento Commerce Architect
- BSc in Computer Science or Related advanced degree in a related discipline
- Minimum of 6 years of solid proven managerial and architectural experience
- Experience with Avalara AvaTax, Bloomreach, PIM, Ship Station, Google, Amazon and payment gateway integrations
- Proven track record of managing e-commerce technology staff and platforms with $30M+ in annual revenue
- Benefits
- Merchandise discounts
- 401(k)
- Paid time off
- Health/dental/life/LTD insurance
- Company Overview
- Reeds Jewelers is the largest family-owned retail jewelry chain in North America. It was founded in 1946, and is headquartered in Wilmington, North Carolina, USA, with a workforce of 501-1000 employees. Its website is https://www.reeds.com/.
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