Job Description
Loss Control / Risk Management Consultant
Remote – Full Time
Role Description:
The Loss Control / Risk Management Consultant is responsible for conducting loss control visits with policyholders and developing strategies to reduce workplace risk. This role drafts, reviews, schedules, and executes loss control service plans; prepares comprehensive visit reports; and develops follow‑up correspondence with recommendations aimed at improving policyholder safety performance. The consultant collaborates closely with underwriting and claims teams to ensure a coordinated and effective risk management approach.
- Essential Functions:
- Conducts loss control visits with policyholders, utilizing in‑person, virtual, and telephone formats as needed.
- Works efficiently under tight deadlines, including responding to urgent or quick‑turn requests for loss control services.
- Schedules appointments, assists policyholders upon request, creates tools and resources to support them, prepares survey kits, and completes all required reports and correspondence.
- Inputs and maintains accurate data within approved templates and systems to complete required loss control surveys.
- Completes survey reports within established timelines and quality expectations.
- Identifies and communicates recommendations for risk improvement, and monitors follow‑up actions through completion.
- Achieves the designated number of customer visits per week and/or month in alignment with departmental expectations.
- Implements loss control service plans for assigned policyholders and ensures consistent progress toward service objectives.
- Manages and oversees third‑party vendors to ensure timely completion of surveys and accurate collection of required information.
- Prepares monthly expense reports and adheres to company guidelines for budgeting and expenditures.
- Qualifications:
- Strong proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks, take initiative, and work independently from a home office.
- Minimum of 5 years of Loss Control and Safety experience.
- Professional designation preferred.
About FHM Insurance Company:
FHM Insurance Company, established in 1954, is a long-standing provider in the workers’ compensation insurance sector. Originally founded as the Florida Hotel-Motel Self Insurer’s Fund, the organization transitioned to a mutual insurer in 1996 and expanded its reach to employers across a variety of industries throughout the Southeastern United States.
Known for disciplined underwriting, hands‑on risk management services, and strong relationships with independent agents, FHM maintains high policyholder retention rates. In 2020, FHM joined forces with LUBA Casualty Insurance Company, combining decades of expertise to offer broader coverage options and exceptional service to clients and agency partners. Together, they emphasize competitive pricing, reliability, and unparalleled customer support.
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