IT Support and Office Manager

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Salary: $127,000 - 167,000 per year

5+ years of experience in IT support or help desk roles
Skilled in hardware setup, imaging, and troubleshooting
Familiarity with asset management and ticketing systems
Strong organizational and documentation abilities
Capacity to work independently while reporting to remote IT leadership
Excellent professional communication skills
Physically capable of lifting and moving computer equipment as required
Based in Denver with the ability to work onsite regularly

Provide Tier 1 technical support for employees located in the U.S.
Set up, configure, and deploy laptops, desktops, and peripherals
Acquire IT equipment as directed by IT leadership
Image and prepare machines for new hires
Track, document, and manage IT assets in the U.S.
Recover and redeploy IT equipment from departing employees
Handle and resolve assigned support tickets
Collaborate with the IT Manager in Argentina for escalations and system updates
Maintain inventory records and documentation related to hardware lifecycle
Offer on-site troubleshooting support in the Denver office when necessary
Assist with general administrative tasks for the Denver office
Coordinate with building management and vendors as needed
Help manage office supplies
Support the logistics of onboarding U.S.-based hires
Ensure the office environment is organized and functional

AI
Hardware
Support

We are a growth-oriented technology firm operating at the exciting intersection of AI and enterprise solutions. We are seeking a dedicated Tier 1 IT Support professional who will also assist with general office operations. This role functions as the U.S.-based extension of our IT Department, working closely with our IT Manager located in Argentina. The position is onsite in Denver, Colorado, and offers flexibility in work structure as full-time or part-time based on operational requirements.

last updated 10 week of 2026

Apply tot his job

Apply To this Job