Job Description
Join the Customer Strategic Insights team at arenaflex, a pivotal team in driving the marketplace with Customer teams through best-in-class insights, strategy, and storytelling. As a Director, you will lead category management and guest insights projects, working closely with the Growth, Customer Marketing, and Sales organizations. This role is a key part of developing strategies and tactics to maximize opportunities for our customers, categories, and arenaflex.
- *About arenaflex**
arenaflex is a global community of passionate employees who are refreshing the world and making a difference every day. With a rich history of innovation, we continue to push the boundaries of what's possible. Our commitment to diversity, equity, and inclusion makes us a stronger and more innovative company. We believe in supporting the financial and personal well-being of our employees, empowering them to prioritize their career development, and providing a platform for them to thrive.
- *Key Responsibilities**
As a Director - Customer Strategic Insights at arenaflex, you will be responsible for:
- Leading by example with FSOP analytics/data asset tools and resources
- Generating insights and storytelling on the state of FSOP category and customer landscape with our Customer teams
- Collaborating with Customer teams to focus on strategic and informed customer business planning, ongoing customer commitment, and assortment strategies with key portfolio customers
- Networking with Human Insights, Retail Category Leadership, Planning & Strategy Departments, and our broader Customer Value and Growth department for consistent messaging
- Advocating for capability alignment with Platform Services, Retail Category Leadership, and Human Insights to ensure NAOU remains at the forefront of Analytic/Data Assets in FSOP
- Influencing across the team, FSOP, and NAOU to drive strategic thinking and decision-making
- *Experience**
We are looking for a seasoned professional with:
- 8+ years of work experience, preferably in Consumer Packaged Goods (CPG)
- A Bachelor's degree required; MBA or other advanced degree preferred
- Regular customer engagement and a background of owning and using primary research projects and budgets
- Strong analytical, project management, and storytelling experiences
- Experience with Foodservice and On-Premise preferred
- Proven track record of delivering sustainable results
- Experience presenting to senior leaders of own and external organizations
- Prior consulting and category management or sales experience strongly preferred
- *Technical/Functional Skills**
- Heavy usage of arenaflex Foodservice data sources and subscribed platforms (DINE, CBL, Circana, Datassential, Technomic, Mintel, Euromonitor, Placer.AI, MRI Simmons, Statista)
- Willingness to learn new tools/solutions and become an active ambassador of new programs
- Advanced strategic thinking, including framing of issues, solutions, and paths to implementation
- Business planning, inclusive of corporate and customer needs/considerations
- Highly analytical, incorporating market and customer research, financials, customer & sales team feedback
- Ability to collaborate with key internal/external cross-functionals; effectively influencing a wide variety of stakeholders
- Strong ability to manage multiple deadlines from different stakeholders, and ability to prioritize the highest leverage opportunities
- Effective communication & building relationships at all organizational levels
- Ability to champion initiatives end-to-end
- Leadership of fielding primary qualitative and quantitative research; connecting business needs to appropriate research methods, and extracting strategic, actionable value from studies
- Highly proficient in Excel, PowerPoint – with experience in Power BI – as platforms for integrating disparate data sources with compelling visuals and language
- *What We Can Do For You**
- Work on the most recognized brand in the world and be part of developing the brand's next chapter
- Exposure to world-class leaders that will expand your network and expose you to emerging digital platforms and marketing insights
- Be inspired by the best brand leaders and agencies in the world, creating a creative culture that supports taking risks and innovation
- Act as a Change Agent, Analytical Thinking, Apply an Enterprise Mindset, Build Inclusion, Customer Insights, Customer Knowledge, Data to Insights, Human Insights, Influence Across the Network, Influencing, Long Term Planning, Make Courageous Choices, Prioritization, Strategy Development, Strategy Implementation, Systems Thinking, Teamwork, Technical Communication, Thrive in Ambiguity
- *Compensation and Benefits**
- Base pay offered may vary depending on geography, job-related knowledge, skills, and experience
- A full range of medical, financial, and/or other benefits, dependent on the position, is offered
- Annual Incentive Reference Value Percentage: 30
- Annual Incentive reference value is a market-based competitive value for your role, indicating performance at target
- *Our Purpose and Growth Culture**
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible, and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive, and agile – and value how we work as much as what we achieve.
- *Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
- *Apply Now**
If you are a motivated and experienced professional looking to join a dynamic team and drive strategic insights, apply now to become a Director - Customer Strategic Insights at arenaflex.
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