**Experienced Customer Service & Estimating Specialist – Bulk Material Handling Solutions**

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

At arenaflex, we're dedicated to delivering innovative solutions for bulk material handling and processing opportunities. As a Customer Service & Estimating Specialist, you'll play a pivotal role in shaping the future of our industry by developing tailored equipment lists and managing multiple projects to meet critical deadlines. If you're a results-driven individual with a passion for leadership, organizational skills, and a mechanical aptitude, we invite you to join our dynamic team.

  • *About arenaflex**

arenaflex is a leading provider of bulk material handling and processing solutions, serving a diverse range of industries. Our commitment to excellence, customer satisfaction, and innovation has earned us a reputation as a trusted partner in the industry. We're proud of our dynamic work environment, where talented individuals come together to drive growth, share knowledge, and build long-term relationships.

  • *Key Responsibilities**

As a Customer Service & Estimating Specialist, you'll be responsible for:

  • Developing solutions and equipment lists for potential bulk material handling and processing opportunities by reviewing customer needs and bidding documents.
  • Reviewing and analyzing bid documents and specifications submitted by customers, ensuring that arenaflex's solutions meet their specific requirements.
  • Navigating and reviewing commercial terms and conditions to ensure compliance with arenaflex's policies and procedures.
  • Creating conceptual layouts and equipment lists tailored to customers' specific requirements, collaborating with various teams including Outside Sales, Application, Purchasing, Engineering, and Production.
  • Managing multiple detailed and fast-paced tasks simultaneously, adhering to critical deadlines, estimating equipment costs, and identifying high-risk areas, while preparing detailed quotes and spec sheets.
  • *Employee Benefits**

As a valued member of the arenaflex team, you'll enjoy a comprehensive benefits package, including:

  • Weekly paycheck
  • Medical insurance, covering 75% of premiums
  • Dental and vision insurance
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401K retirement account with 5% company match
  • On-the-spot bonuses up to $100
  • *Qualifications**

To succeed in this role, you'll need:

  • Strong leadership skills, with the ability to influence others and build strong relationships.
  • Superb organizational skills and the ability to multitask effectively.
  • Mechanical aptitude with above-average math skills.
  • Proficiency in Windows-based software, including MS Excel, ERP Sales Module, and Salesforce.
  • Self-motivation, with a preference for candidates with a background in the Bulk Material Handling industry.
  • *Traits of Our Successful Employees**

At arenaflex, we value employees who embody our core values:

  • Serving Others: We're committed to delivering exceptional customer service and building long-term relationships.
  • High Integrity: We operate with transparency, honesty, and ethics in all our interactions.
  • Strong Work Ethic: We're dedicated to excellence, hard work, and continuous improvement.
  • Culture of Opportunity: We foster a culture of growth, learning, and innovation.
  • Long-Term Relationships: We build lasting relationships with our customers, partners, and employees.
  • *Preferred Qualifications**

While not required, the following qualifications are highly desirable:

  • Experience in the Bulk Material Handling industry
  • Familiarity with arenaflex's products and services
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple deadlines
  • *Work Environment**

This position requires working on-site at one of our Superior facilities. You'll be part of a dynamic team that's passionate about delivering exceptional results and building long-term relationships.

  • *How to Apply**

If you're a motivated and results-driven individual with a passion for leadership, organizational skills, and a mechanical aptitude, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.

  • *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.

  • *Contact Information**

For more information about this opportunity, please contact our HR department at [arenaflex HR Email].

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