Job Description
Description:
Client First Technologies currently is seeking an Enterprise Endpoint Engineering Consultant in support of our government customer. The Enterprise Endpoint Engineering Consultant will lead technical delivery for large-scale Windows endpoint management and reporting in a complex enterprise environment. This role designs and implements modern device management capabilities, improves reliability and performance of endpoint services, and provides expert-level troubleshooting and root-cause analysis when issues impact mission operations. The consultant partners with engineering leadership and cross-functional teams to standardize configurations, develop repeatable runbooks, and deliver actionable and documented recommendations that drive operational decisions. Success in this position requires deep hands-on expertise with Microsoft endpoint management platforms (Intune and Configuration Manager), strong client-facing consulting skills, and the ability to translate requirements into secure, maintainable, enterprise-ready solutions.
This is a full-time, remote position. CFT offers a full benefits package, a collaborative work environment and a strong company culture. Veterans and military spouses are encouraged to apply.
- Responsibilities
- Serve as a senior technical consultant to the customer, coordinating directly with leadership to plan and execute endpoint engineering initiatives
- Provide architecture design, implementation, and ongoing support for enterprise endpoint management technologies in the customer environment
- Perform systems engineering and system administration for endpoint management platforms and supporting infrastructure.
- Provide expert support, including complex troubleshooting, root cause analysis, and resolution planning for endpoint management services
- Establish, document, and implement standardized best practices, operational runbooks, and configuration standards for endpoint tooling and processes
- Provide Infrastructure-as-a-Service (IaaS) support for endpoint management systems operating within an Entra ID cloud environment, including integration points, reliability, and performance considerations
- Support Microsoft Configuration Manager (SCCM/MECM) operations, engineering, and troubleshooting as required
- Support Microsoft Intune engineering and operations, including device enrollment, configuration profiles, compliance policies, application deployment, and reporting
- Support 1E Nomad and 1E Tachyon capabilities as required, including engineering guidance, troubleshooting, and operational sustainment
- Support Microsoft SharePoint components as required for endpoint engineering workflows and operational artifacts (e.g., documentation repositories, reporting portals, and process enablement)
- Own delivery and quality of enterprise reporting for endpoint management using Microsoft SQL Server Reporting Services (SSRS) and Microsoft Power BI, including requirements gathering, data validation, and dashboard/report sustainment
- Produce clear, audit-ready documentation for engineering decisions, implementations, and troubleshooting activities; provide regular status updates and deliverables as required by program leadership
Requirements:
- Qualifications
- Bachelorβs degree in Information Technology, Engineering, or related field (or equivalent professional experience)
- Minimum eight (8) years of enterprise endpoint engineering experience, including architecture and senior-level operational support
- Demonstrated hands-on expertise with Microsoft endpoint management technologies including SCCM/MECM/MCM and Microsoft Intune in large-scale enterprise environments
- Experience supporting and troubleshooting endpoint management platforms in hybrid identity environments and/or Entra ID cloud-aligned designs
- Strong systems engineering and administration skills (Windows server/endpoint ecosystem), including performance, reliability, and integration troubleshooting
- Expert-level ability to write custom PowerShell scripts for automation (WMI/CIM, Graph API), reporting, and endpoint remediation
- Ability to create and maintain standards, best practices, runbooks, and technical documentation suitable for regulated environments
- Strong communication and consulting skills; ability to work directly with senior customer stakeholders and lead technical discussions and recommendations
- Experience with 1E Nomad and/or 1E Tachyon in an enterprise environment
- Experience with modern device management, Windows Autopilot zero-touch provisioning, Windows Update (WSUS/WUfB). and enterprise application packaging/deployment processes
- Familiarity with endpoint security integration (e.g., Defender for Endpoint) and alignment of endpoint engineering with security/compliance requirements
- Relevant certifications (e.g., Microsoft (Microsoft 365 Certified: Endpoint Administrator Associate MD-102/Endpoint Administrator) or comparable endpoint management credentials)
- Relevant security certification (e.g., CompTIA Security+ or equivalent)
- Physical Demands
- Must be able to sit and stand for extended periods of time
- Occasional travel and overtime may be required
- Required Clearances and Screenings
- This position is subject to a government background investigation and must meet eligibility for a position designated with Moderate Risk sensitivity
- Candidates with current Veterans Affairs (VA) Tier 2/Moderate Background Investigation or equivalent (e.g., DoD Tier 3/NACLC, Active Secret) are preferred
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