Job Description
US Sensory Managed Panels Manager
Department: Sensory
Employment Type: Permanent - Full Time
Location: SSC Pleasantville, NY
Reporting To: Shannon Fekula
Description
Are you an experienced Sensory Scientist, with deep knowledge of the challenges of managing sensory panels and panel leaders? Do you have a passion for coaching and mentoring staff members, and designing the best sensory approach for multiple clients? If so, let’s talk!
MMR is a global leader in guiding innovation for clients within the food, drink and personal care sectors. We advise many iconic global brands, as well as up-and-coming innovators. Our culture is vibrant, fast paced, yet friendly and supportive. Our work practices embody both scientific rigor and creative drive, leading to innovation in research methods and techniques to facilitate our clients’ creative business thinking.
We are looking for a highly experienced Sensory Managed Panels Manager to manage a section of our business looking after sensory panels dedicated to specific clients, under the supervision of the Global Head Managed Sensory.
Key Responsibilities
About our ‘Sensory Managed Panels Manager' opportunity…
This role will be responsible for overseeing the activities of multiple sensory teams (panel leaders) and sensory panels, working at our clients’ sites ensuring the smooth execution of sensory research as well as deepening the technical expertise of the teams in place and supporting specific clients’ requests. This role is a Regional one (with potentially Global responsibilities for some key clients), and can be conducted remotely, with some travel to clients’ locations.
- This exciting opportunity also includes…
- Management of panel leaders in place with clients
- Support day to day panel leads:
- Additional analysis / KPIs / Recommendations for panel training
- Recruitment and screening of new panelists
- Queries regarding policies linked to panel (behaviour, holidays, leave, pay…)
- Queries regarding MMR tools (softwares) and methods
- Queries regarding improvement of facilities
- Recruitment of new panel leaders
- Administrative tasks (PO…)
- Onboard new panel leaders, train and support the development of panel leaders in place
- Handles regular meetings with clients, act as advisor to help designing studies / new sensory method
- Skills, Knowledge & ExpertiseThe successor in this role will need to be/have…
- 4+ years of experience in Sensory Science in various contexts (FMCG, ingredient suppliers, agencies…)
- An excellent communicator with a persuasive and decisive approach
- Deep knowledge of sensory science and various approach to descriptive and discriminative testing
- Expertise in analysing sensory panel performances and designing training plans to improve data quality (knowledge of specific sensory and statistical softwares is a plus)
- Organization / Influencing skills to accomplish goals
- Committed to the success of this role and the company
- Motivated and able to work well under pressure
- A natural and enthusiastic leader
- Keen to develop and mentor members of their team
- Financially aware to ensure budgets are maintained
- Client focused
- High standard of attention to detail
- A fair delegator
Job Benefits
A bit about us and our benefits!
We’re MMR Research Worldwide – the global sensory and consumer research experts behind many of the world’s biggest brands in food, drink, personal and household care. From bold new flavours to breakthrough product experiences, we help turn great ideas into products people truly love.
With teams across the UK, US, Asia and Africa, we blend science, creativity and curiosity to shape the future of everyday products. Join us and you’ll be part of a fast-growing, innovative company where your ideas matter and your career can thrive.
It’s our people that make all of this possible.
We are proud of our collaborative culture which is driven by strong leadership and offers industry-leading training and growth opportunities.
At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world! We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market-leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special.
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