Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- As a Sleep Therapy Follow-Up Program Specialist (Respiratory Therapist), you will play a key role in supporting Sleep Doctor's patients after they begin their therapy journey. This role focuses on providing consistent follow-up, remote monitoring, and education to ensure long-term therapy success.
- Analyze home sleep test results to identify patterns and abnormalities.
- Communicate findings clearly and effectively to customers.
- Address customer questions and concerns.
- Conduct virtual machine setups for CPAP and BiPAP devices to ensure proper configuration and patient understanding.
- Titrate CPAP/BiPAP pressure following clinical guidelines to optimize therapy effectiveness.
- Review and monitor patient compliance data from cloud-connected PAP devices.
- Identify therapy issues or non-compliance and proactively engage with patients to troubleshoot and resolve.
- Perform virtual mask fittings and provide recommendations to optimize seal, comfort, and long-term success.
- Educate patients on proper usage, cleaning, and maintenance of their PAP equipment.
- Guide patients through resupply schedules and assist in facilitating timely and accurate replacement of masks, cushions, filters, and tubing.
- Provide empathetic and knowledgeable support to help patients overcome common therapy challenges such as dryness, leaks, or discomfort.
- Maintain documentation of patient interactions, troubleshooting steps, and follow-up plans in internal systems.
- Stay up to date on DME products, PAP accessories, and best practices in sleep apnea treatment.
- Collaborate with internal clinical, support, and logistics teams to ensure smooth coordination of care.
- Contribute ideas and insights to improve the follow-up program and enhance the patient experience.
- Qualifications
- Registered Respiratory Therapist (RRT) with a minimum of 2–3 years of DME experience required.
- Sleep credential (RRT-SDS or RPSGT) strongly preferred.
- Ideal candidate will be licensed in one of the following: Oregon, New Mexico, Washington, Arizona, New Jersey, West Virginia.
- Familiar with mask types, resupply guidelines, and best practices for long-term PAP success.
- Skilled in virtual education, troubleshooting, and mask fittings.
- Patient-focused and driven to help individuals achieve better health through consistent and compassionate support.
- Comfortable using telehealth platforms and cloud-based compliance systems.
- Knowledgeable in Durable Medical Equipment (DME) and Home Medical Equipment (HME), specific to sleep apnea care.
- Excellent communicator, both written and verbal, and able to maintain patient confidentiality.
- Thrive in a remote, fast-paced, collaborative environment where priorities can shift.
- Requirements
- Base Salary Range: $68,000-75,000 annually.
- Final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company.
- Benefits
- Medical, vision, and dental insurance with 100% of the employee premiums covered by the Company.
- Option to participate in both a medical FSA and dependent care FSA.
- 401(k) plan with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary.
- Company paid life-insurance policy.
- Option to participate in a voluntary pet-insurance policy.
- Eligible for Paid Time Off in accordance with the company’s policies.
- Commuter benefits for Seattle-based employees.
Apply tot his job
Apply To this Job