Job Description
About the jobYour Impact:In this role, you will be an integral part of supporting the IMO’s Project Management Office by:• Leading executive reporting while developing, updating, and maintaining reports to provide visibility on the state of the Issues for all Issues Management Office Forums• Driving data integrity through continuous and repeatable quality assurance activities, while working hand-in-hand with Project Managers and Leads for updates and corrections• Serving as the IMO tooling and reporting processes subject matter expert, collaborating with the tooling development team to implement requested reporting enhancements• Analyzing and measuring the effectiveness of existing program management and reporting processes to identify enhancement opportunities• Development and end-to-end ownership of Issues Management reporting training• Serving as a liaison to various business divisions to support EO+T Issues Management reporting goals• Facilitating interactions with senior personnel on complex matters frequently requiring coordination, and facilitating forums as needed• Collaborate in the development of innovative, practicable, and comprehensive solutions to challenges that arise in the IMO Governance efforts• Partnering with the Issue Delivery Management team improve the processes supporting Issue delivery Qualifications:• A minimum of 5+ years’ experience with reporting (creation, analytics, and quality assurance)• A minimum of 5+ years’ experience with process development and training• Bachelor’s Degree or equivalent experience• Ability to build and maintain positive relationships and influence at all levels of the Enterprise• Experience with C-suite communications, storyboarding and ability to create and speak to PowerPoint materials for an executive audience• Ability to handle several priorities and work within tight timeframes, shifting direction as needed• Financial services / mortgage industry experience (Preferred)• Experience using Microsoft Office/O365 required. Experience with Jira, Planview, PowerBI or Tableau is strongly preferred.• Certification in a process improvement methodology with business process mapping experience preferred.• 5+ years of technology program and portfolio management experience preferred• Knowledge of Risk Management and Issues Management Standard preferred• PMP certification is preferred
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