[Remote] Corporate Counsel - EMEA

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that helps companies send automated communications effectively. They are seeking an EMEA Corporate Counsel to support their presence across Europe, focusing on commercial execution and privacy advisory while collaborating with various teams to simplify legal processes and enable business growth.

Draft and negotiate SaaS customer agreements for EMEA, including MSAs, order forms, SOWs, renewals, and amendments
Own and improve key deal terms such as DPAs, security language, SLAs, liability frameworks, and playbooks
Work closely with Sales and Deal Desk to keep deals moving and reduce friction
Support vendor or procurement reviews as needed, without losing focus on sales-side work
Advise on GDPR, UK GDPR, and related privacy issues in a way that’s practical and usable for the business
Draft and negotiate DPAs, SCCs, and privacy-related terms in customer contracts
Partner with Product and Security on privacy-by-design reviews and DPIA-style assessments
Support customer privacy inquiries, audits, questionnaires, and incident response when required
Build and maintain templates, fallback positions, and internal guidance so teams can move faster with consistency
Advise on cross-functional initiatives impacting EMEA operations, including GTM programs and new product features
Improve legal workflows, intake, and knowledge management within your scope
Help reinforce a Legal culture that is pragmatic, responsive, and trusted

5+ years post-JD experience, including meaningful SaaS commercial contracting experience (sales-side required)
Strong experience with European privacy frameworks, including GDPR / UK GDPR and how privacy issues show up in product and contracts
Experience supporting EMEA-facing teams, with comfort working across time zones and cultures
Excellent drafting and negotiation skills, with the ability to explain risk in plain language
Highly organized and responsive, able to manage multiple workstreams without losing clarity
J.D. from a U.S. law school and active bar admission in at least one U.S. jurisdiction
Must be based in a European time zone (required)
Strong fluency in English required
Strong preference for Ireland or the UK; other European locations considered case by case
Prior experience supporting EMEA sales teams at a SaaS or cloud company
Hands-on experience with SCCs, TIAs, and international data transfer frameworks
Experience working with or inside European companies
Privacy credential (e.g., CIPP/E) or equivalent depth through practice
Comfort building playbooks, training, and scalable contracting workflows
Prior in-house experience at a technology company

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
A professional development budget

Customer.io enables users to send newsletters to selected segments of customers using their website data. It was founded in 2012, and is headquartered in Beaverton, Oregon, USA, with a workforce of 201-500 employees. Its website is https://customer.io.

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