Job Description
Only USC and GC
Title : Sr Billing Analyst (P&C Insurance)
Location: 100% remote in US
Duration : 1+ years
Summary
− Must have experience in Billing product implementation and maintenance support.
− Production Support (initial focus) clean up and new incident handling, Jira/Service Now ticket management, and reconciliation correction coordination.
− Analyze complex business needs and processes, document detailed requirements, assess feasibility/costs, and recommend optimal solutions based on performance analysis and industry research.
− Lead and manage projects, coordinate cross-functional activities, and drive problem resolution to meet customer expectations.
− Design and oversee release testing (test strategies, cases, monitoring) and review/approve system behavior to ensure alignment with business objectives.
− Communicate and train stakeholders (internal and external), prepare user documentation and communication plans, and provide technical/user support as needed.
Qualifications
− 12+ years’ experience as a Business Analyst, Product Analyst, Technical Analyst, Systems Analyst, or similar role; experience in P&C billing, payments, policy integration, or finance systems preferred.
− Proven ability to write clear requirements, user stories, and acceptance criteria.
− Experience supporting cross functional delivery with engineering and operations (requirements to deployment).
− Strong analytical skills with experience using data to inform priorities and measure outcomes (SQL, Excel, or BI tools).
− Excellent written and verbal communication skills; comfortable engaging stakeholders at multiple levels.
− Familiarity with Agile practices and backlog management.
Preferred qualifications
− Experience with legacy system rationalization, migration planning, or integration mapping.
− Knowledge of insurance billing platforms or payments integrations
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