Job Description
Sales/Lead Generation Position
The company is a boutique outpatient physical therapy practice owned and operated by a husband-and-wife team. It operates out-of-network (cash-pay/direct care) and focuses on delivering premium, specialized care rather than high-volume, insurance-based services. The practice specializes in women's and pelvic health and offers advanced evaluation support, including imaging coordination through the clinical team.
Job Description
Check all new leads/inquiries (GoHighLevel, social DMs, calls/messages)
Respond quickly and nurture leads (answer questions, clarify out-of-network/direct care, guide to next steps)
Book and confirm calls/appointments (discovery calls and evaluation appointments)
Call warm leads (follow-ups, missed calls, or leads who haven't booked)
Update the CRM (tag/status, notes, next follow-up date, outcomes)
Run follow-up sequences (texts/emails from GoHighLevel; manual follow-ups as needed)
Reactivate past leads when lead flow is slow (old inquiries)
Perform light social outreach (DMs in relevant groups, respond to comments/messages)
Prepare end-of-day report (KPIs: new leads, contacted leads, booked appointments, follow-ups set, issues/blockers, plan for tomorrow)
Must Haves
Strong Lead Generation/Appointment Setting experience (strategic)
Reliable attendance
Strong English and phone confidence (handling warm lead calls and short discovery-style calls)
Sales/lead nurture mindset (able to guide leads to book without being pushy)
CRM experience (preferably GoHighLevel or a similar pipeline CRM)
Highly organized follow-up habits (no leads slipping through the cracks)
Proactive problem solver (offers ideas and solutions, not just "what should I do next?")
Comfortable with reporting and KPIs (daily accountability)
Nice to Haves
Experience with out-of-network/cash-pay healthcare or similar service-based sales
Experience assisting with email campaigns (reactivation/seasonal promos, basic copywriting, and scheduling)
Basic Canva skills (creating simple lead magnets, such as short e-books or mini guides)
Social outreach experience (DMs, community engagement, and list building)
Experience supporting e-book content creation or related materials
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
Perfectly working headset and webcam
Stable internet connection of at least 25 Mbps ~ 50 Mbps
Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
Quiet room with no distractions or background noises
A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.
Apply tot his job
Apply To this Job