[Remote] Tech Lead Manager (Machine Learning)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Cedar is a leading healthcare technology company focused on improving the healthcare financial experience. They are seeking a Tech Lead Manager to lead the development of machine learning systems that enhance their Personalization Engine within Cedar Pay, requiring a blend of technical expertise and people management skills.

Serve as key DRI (Directly Responsible Individual) for the ML System that powers the Personalization Engine
Lead and execute engineering work ranging from high-performance MLOps to sophisticated ML modeling
Act as a force-multiplier for the Personalization Foundations squad
Conduct rigorous code and design reviews, elevating the bar across the team
Serve as direct manager for the machine learning engineers on the squad, mentoring and coaching them
Build robust, production-grade systems that can handle the scale of millions of healthcare transactions
Improve and expand upon the feedback loop that captures patient reactions to real-time decisions
Partner with Product and Design to translate ambiguous patient journey touchpoints into concrete ML problems

Track record of building production ML systems: You have 6+ years of professional experience in machine learning engineering, where you have designed, built, and deployed effective ML-powered personalization systems or recommendation engines at scale for consumer-facing products (e.g., fintech, e-commerce, social media, etc.)
Strong programming skillset: Expertise in both Python and SQL is highly preferred. You bring technical excellence as you contribute hands-on across the full ML lifecycle—building data pipelines for feature engineering, training the core models, and enhancing the MLOps infrastructure required to serve and monitor these insights at scale
Leadership: You have 2+ years of experience managing ML engineers and scientists, and you have led a team to execute on a technical roadmap, from ideation to production. Although we prefer candidates who have previous management experience, candidates with experience in an IC Tech Lead ML role where they had informal or dotted-line management responsibilities will still be considered (and for these candidates, we can craft a tailored growth plan into a formal management role at Cedar)
Collaboration: You have experience collaborating closely with product leaders and software engineers, understanding that ML systems don't work in isolation but only in the context of a larger software product
Data-focused business mindset: You go beyond training models or engineering systems—you have an inclination to dive into the data to understand the 'why.' You can articulate how to formulate a business problem as a supervised, unsupervised, or reinforcement learning task. You have the ability to apply your high technical standards to creating sustained business impact
Machine learning for a mission: The idea of applying your technical skillset to improve the healthcare financial experience is something that excites and inspires you
Experience with agentic personalization: You have built and integrated effective Generative AI features into a personalization system, or you have designed tools, components and modules that help enable the development of safe, high-performance GenAI features
Leading the build of software products, beyond the AI/ML components: If your tech leadership skillset crosses over from machine learning engineering to product engineering, you will thrive as a leader in this cross-functional team

This role is equity eligible
This role offers a competitive benefits and wellness package
Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

Cedar is a patient payment and engagement platform for hospitals, health systems, and medical groups that elevates the patient experience. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.cedar.com.

Cedar has a track record of offering H1B sponsorships, with 11 in 2025, 9 in 2024, 11 in 2023, 15 in 2022, 15 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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