Job Description
- Job Description:
- Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner.
- Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement.
- Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary.
- Lead and support continuous improvement initiatives using Six Sigma and project management methodologies.
- Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence.
- Requirements:
- Bachelor’s degree in business, supply chain, operations, or related field.
- Minimum 5 years’ experience in partner/vendor management, service delivery, or operations.
- Demonstrated success in applying Six Sigma and project management principles.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Proven ability to collaborate across cross-functional teams.
- Excellent communication and relationship-building skills.
- Proficiency in Microsoft Office Suite and data analysis tools.
- Ability to travel up to 20%.
- Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Apply tot his job
Apply To this Job