Slate CRM Analyst I/II

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

The University of Houston is seeking a Functional Analyst I or II in their Enrollment Services- Communications/Marketing department. The role involves process analysis and design, coordination with technical staff, and improvement of current policies and procedures.

Responsibilities

Responsible for complex system process analysis, design and simulation
Understands the University's business systems and State of Texas regulations
Responsible for analysis and re-design of current processes
Communicates and resolves issues with functional staff, and coordinates programming requirements with technical staff
Recommends and facilitates improvements to current policies and procedures
Integrates new process with existing ones, and coordinates training requirements for end-users
Recommends testing strategies and acceptance criteria
Performs other job-related duties as assigned

Skills

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline
Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed
Requires a minimum of 0 years of directly job-related experience for Functional Analyst I
Requires a minimum of one (1) years of directly job-related experience for Functional Analyst II
Higher Education experience
Service leadership skills including mutual respect, active listening, and responsiveness
Must be a multi-tasker, extremely organized, and have the ability to work in a fast-paced, high-pressure environment, with strong interpersonal and problem-solving skills
Ability to clearly interpret and implement policies and procedures
Ability to interact with all levels of internal and external constituents
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Experience using CRM to organize and distribute mass communications
Experience using Slate preferred

Company Overview

The doctoral degree-granting and largest university of the University of Houston system. It was founded in 1927, and is headquartered in Houston, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.uh.edu.

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