[Remote] Client Services Support Analyst

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Precision Medicine Group is focused on transforming the way healthcare connects with customers. They are seeking a Client Services Support Analyst to join their team, responsible for developing and deploying market access solutions for biopharmaceutical clients.


Responsibilities

  • Collaborate with mentors and leadership to understand 'why' and 'how' to best initiate projects to facilitate learning and career growth
  • Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
  • Responsible for collecting business requirements based on client input and testing of product offerings
  • Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
  • Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
  • Develop competency in client MRL review systems and approval processes
  • Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
  • Manage the client inquiry process to ensure client satisfaction

Skills

  • Bachelor's degree
  • Availability to work Eastern Standard Time and potentially outside the company's standard hours of operation when necessary
  • Internet connection that will support working on large files, video and audio calls
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to travel up to 5%
  • Project Coordination experience
  • Detail oriented self-starter with strong organizational and communication skills
  • Project Management Software

Benefits

  • Discretionary annual bonus
  • Health insurance
  • Retirement savings benefits
  • Life insurance
  • Disability benefits
  • Parental leave
  • Paid time off for sick leave and vacation

Company Overview

  • We founded Precision Medicine Group in 2012 because we believed there was a transformational opportunity to improve the process of bringing new drugs to market. It was founded in 2012, and is headquartered in Bethesda, Maryland, USA, with a workforce of 1001-5000 employees. Its website is https://www.precisionmedicinegrp.com/pfm/.

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