Job Description
First American is a leading provider of title insurance and professional settlement services, dedicated to a people-first culture. The Escrow Support Processor role involves managing high-volume clerical tasks associated with escrow operations, ensuring smooth processing and communication with escrow branches without direct customer interaction.
Responsibilities
- Provides a wide range to a team of Escrow Support Processors and Escrow Officers
- Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge
- May work on escrow openings and closings
- Performs clerical functions to set up (open) escrow files
- Prepares correspondence, escrow files and orders preliminary title reports
- Performs fund disbursements
- Prepares and delivers closing statements and closing letters
- Schedules and provides instructions to couriers
- Orders payoffs, liens, homeowner association documents and evidence of insurance
- Distributes preliminary report
- Communicates with branches, as needed
- Follows functional area’s processes and procedures in daily activities; Troubleshoots as needed
- Actively contributes to the results of a team and works toward achieving goals and objectives
- Other duties as assigned
Skills
- High school diploma or equivalent
- 1-2 years escrow processing experience
- Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
- Working knowledge of fundamental concepts, practices and procedures of department/field
- Good verbal and written communication skills
- Establishes effective working relationships at the work group level
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Company Overview
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