Job Description
Verizon is a leading telecommunications company that empowers people by connecting them to what brings them joy. The Engineer II, Security Engineering role involves managing and supporting enterprise customers for their business-critical services, troubleshooting complex security incidents, and participating in change management processes.
Responsibilities
- Troubleshooting and diagnosing complex enterprise security device incidents
- Understanding proposed architectural changes impacting the customers’ business and articulating outcomes to technical and non-technical audiences
- Working on Change Management participation to include: create/update/close change request in requisite change system, design change and submit change form, or review submitted change form and correct any deficiencies, stage or implement change and troubleshoot failed changes
- Using vendor provided tools, log files, Verizon provided tools/scripts, etc. to resolve complex incidents
- Performing in-depth research of assigned problems to identify resolution options, document options, select the best option, and presenting information to customer and implement approved resolution
- Performing monthly checks of device operations to include; OOB testing, backups, password management, etc. Resolve any issues identified
Skills
- Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience
- Experience in firewall functionality, Palo Alto, CISCO ASA, Checkpoint, Juniper (SRX, ISG, NetScreen, etc.), Fortinet
- Knowledge of Caching/Proxy/AV devices (Bluecoat, Cisco, NetCache)
- Strong verbal and written communication skills
- Ability to work in a team environment
- Knowledge of Global/Local load balancing devices. This includes but is not limited to: F5 (LTM, ASM, 3DNS), Cisco CSS, Alteon, Redline, etc
Benefits
- Employee Assistance Program
- Generous paid time off benefits
- Flexible working arrangements
- Training and development for all levels
- Funding towards education assistance
- Award-winning training
- Online development tools
- Access to industry research
- Volunteering opportunities
- Medical
- Dental
- Vision
- Short and long term disability
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Matched 401(k) savings plan
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime
- Shift differential
- Holiday pay
- Allowances
Company Overview
Company H1B Sponsorship
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