[Remote] Support Engineer

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Solenis is a leading global provider of water and hygiene solutions. As a Support Engineer, you will assist the Site Manager in managing daily activities at refining and chemical customer sites, focusing on safety initiatives and product inventory management.

Responsibilities

Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention
Maintain and build business relationships
Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory accounts and new customer sites
Develop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program. Establish, maintain and prioritize an accurate and current sales funnel in SFDC
Manage profitability of the account (pump settings, pricing, accounts receivable)
Review territory applications and processes/procedures for safety improvements

Skills

Bachelor's / Associate's Degree in Engineer or Life Sciences
1+ years of successful technical sales / support experience OR successful completion of an internship/Co-Op related to engineering or life science
Must have a valid Driver's License and acceptable Motor Vehicle Record
Must be able to obtain Transportation Worker Identification Credential (TWIC) from TSA
Must be authorized to work in the United States
Bachelor's degree in Chemical Engineering
1-5 years of successful technical sales / support experience
Refining and Specialty chemical industry experience
Solid mechanical and electrical aptitude and skills
Manufacturing, lab testing, maintenance and/or electrical experience preferred
Proficiency in MS Office programs (Word, Excel)
Independent worker
Problem solver
Customer focused
Good communication skills both written and oral
Strong work ethic
Focus on safety

Benefits

Medical
Dental
Vision
401K
Numerous opportunities for professional growth and development

Company Overview

Solenis is a producer of specialty chemicals for industrial water treatment operations. It was founded in 1907, and is headquartered in Wilmington, Delaware, USA, with a workforce of 10001+ employees. Its website is http://solenis.com/.

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