Insurance Analyst - Workers Compensation

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

NCCI is a trusted source for accurate workers compensation information since 1923. The Insurance Analyst will conduct research and data analysis to calculate experience rating modification factors and resolve data discrepancies while responding to customer inquiries.

Responsibilities

You will conduct research and do comprehensive data analysis to accurately calculate and issue experience rating modification factors
You will analyze system generated edits to determine resolution with employers’ policy and unit data leveraging internal NCCI systems
You will base decisions on regulatory rules and internal processing guidelines
You will ensure that multiple, state-specific exceptions to the experience rating calculation are appropriately applied; and ensure experience rating worksheets are distributed to the correct carriers
You will engage in a thorough examination and evaluation of intricate business ownership structures, assessing the need to consolidate, transfer, or separate employer claim history
You will analyze and resolve anomalies, missing, incomplete, and/or questionable data
You will apply judgment and expertise to determine the most appropriate course of action, while adhering to the rules and guidelines of the NCCI Experience Rating Plan Manual and internal procedures, and ensure ownership correspondence is distributed to all appropriate parties
You will respond to customer inquiries online, via e-mail, and over the phone

Skills

A bachelor's degree and one (1) year of experience in a customer facing, analytical role (industries such as insurance, finance, banking, or similar industries with transferrable skills) or equivalent experience acquired through internships or pertinent educational experience
Analytical problem-solving, decision-making skills; solid math skills; an inquisitive and quality mind-set, an ability to make decisions when following procedures and when the process steps are not clearly defined, or the work falls outside the standard procedures using excellent judgment
Excellent written and verbal communications skills
Excellent listening and probing ability with the ability to interpret and clarify information being provided by customers
Strong organizational, research, multi-tasking, and computer skills
Bachelor's degree and three (3) years of experience in an analytical, customer service position in industries such as insurance, finance, banking, or similar industries with transferable skills
General understanding of worker's compensation insurance or insurance industry experience
Industry specific coursework or industry designations such as AIS, AU, or CPCU

Benefits

On-site restaurant and coffee shop
Employee activities
On-site fitness center
On-site daycare
On-site game room
Sports leagues
A fantastic benefits package that’s hard to find in south Florida

Company Overview

Founded in 1923, the mission of the National Council on Compensation Insurance (NCCI) is to foster a healthy workers compensation system. It was founded in 1919, and is headquartered in Westlake Village, California, USA, with a workforce of 501-1000 employees. Its website is http://www.ncci.com.

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