Job Description
Note: The job is a remote job and is open to candidates in USA. Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Creative Technologist to bridge the gap between design vision and engineering execution, using experimentation to solve problems in novel ways and collaborate with various stakeholders to create innovative solutions.
Responsibilities
- Collaborate with designers, engineers, and stakeholders to shape technical concepts aligned to human-centered design
- Rapidly prototype interactive, testable experiences to drive alignment, learning, and value, including agentic AI-driven interactions
- Apply emerging technologies to business challenges, including AI/ML/GenAI (including agentic AI), IoT, and immersive interfaces
- Lead feasibility analysis and ethical review of technology choices, including agentic AI safety and governance considerations
Skills
- Human-Centered Design: You have a deep understanding of human-centered design methods and mindset
- Cross-disciplinary Collaboration: You excel at uniting design and engineering
- Innovation: You can apply new applications for emerging tech
- Rapid Prototyping: You can create context-appropriate, low- to high-fidelity digital and physical prototypes
- Human-in-the-Loop Patterns: You can design interaction patterns for approvals, escalation, rollbacks, and exception handling so agents act safely and users stay in control
- Feasibility Analysis: You can assess design's technical feasibility, system integration, and implementation pathways
- Storytelling: You can translate prototypes and technical insights into compelling narratives
- AI and Data Ethics: You leverage AI tools and data strategies with awareness of equity, bias, and transparency. This includes responsible agentic AI patterns (tool permissioning, human-in-the-loop controls, auditability)
- Tool Building for APIs (Agent Tools): You can define and prototype lightweight 'agent tools' that expose capabilities via APIs (REST/GraphQL), including clear input/output schemas, error handling, and versioning so AI engineers can reliably wire tools into agent runtimes
- Front-End Engineering for Agentic Experiences: You can build modern web interfaces (e.g., React/TypeScript) that integrate with agentic systems—supporting streaming responses, conversation + workflow state, and human-in-the-loop actions (approve/deny/escalate) with traceable outcomes
- Agent Evaluation & Quality: You can define basic evaluation criteria for agent behavior (accuracy, reliability, safety, latency, and user trust), and iterate using test prompts, structured cases, and lightweight metrics
- Bachelor's Degree in a relevant field (or equivalent demonstrable portfolio of work)
- 1-3+ years of relevant experience (dependent on level)
- Vertical domain experience (e.g., finance, retail, healthcare, industrial)
- Experience in both enterprise and agency worlds
- Knowledge and experience in IT infrastructure, architecture, and platform capabilities
- Background in behavioral science, change management, or design research
- Applied or academic experience with data science, AI/ML, or HCI
- You can partner with AI engineers working in open-source agent runtimes and translate experience requirements into tool contracts, UI behaviors, and evaluation criteria without blocking engineering velocity
- Advanced degree or certification in design, HCI, computer science, or related (e.g., MDM, MDes, MFA, d.MBA or equivalent) is a plus
- You may specialize more deeply in: AI/ML/GenAI, Phygital / Immersive Design, IoT / Connected Product Design, Mobile and Web Front-End Engineering
Benefits
- Medical and dental coverage
- Disability
- Retirement benefits
- Paid leave
- Paid time off
Company Overview
Company H1B Sponsorship
Apply To This Job