Job Description
Ally Financial is a leading digital financial services company focused on customer-centric solutions. They are seeking an Account Manager to manage insurance accounts, providing exceptional customer service and support for policy changes and billing for auto dealer customers.
Responsibilities
- Respond to requests for application information, coverage, rating, billing and policy service
- Responsible for generating certificates of insurance, ID cards, and processing surety bond requests
- Interact with underwriters at non-affiliated insurance companies to secure coverage not underwritten by Ally
- Analyze financial statements and building information to determine recommended coverage limits
- Review employee census to classify employees into rating groups
- Responsible to ensure that new and renewal business information is collected and submitted in a timely manner and applications are completed accurately
- Support teammates with quality control peer reviews and to verify accuracy of proposals and policies
- Pursue personal development opportunities in industry, technical abilities, and interpersonal communication
Skills
- One year minimum required experience in customer service/financial services, preferably P&C licensed with experience in commercial lines of insurance
- Ability to be licensed in all 50 states
- MI Property and Casualty producer license required
- Highly organized, detail oriented, and self-motivated individual who works well in a team environment
- Perform technical tasks required to support ongoing business operations
- Requires advanced knowledge of Microsoft Office Programs, working knowledge of Adobe Acrobat, and Salesforce or equivalent CRM application
- Strong communication and interpersonal relationship skills
- Consistently seeking opportunities for development and growth
Benefits
- 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly
- Industry-leading 401K retirement savings plan with matching and company contributions
- Student loan pay downs and 529 educational save up assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Financial learning center and financial coach access
- Flexible health and insurance options including medical, dental and vision
- Employee, spouse and child life insurance
- Short- and long-term disability
- Pre-tax Health Savings Account with employer contributions
- Healthcare FSA
- Critical illness, accident & hospital indemnity insurance
- Total well-being program
- Adoption, surrogacy and fertility assistance
- Paid parental and caregiver leave
- Dependent Day Care FSA back-up child and adult/elder care days
- Childcare discounts
- Mentally Fit Employee Assistance Program
- Subsidized and discounted Weight Watchers® program
- Travel allowances
- Relocation assistance
- A signing bonus
- Equity
Company Overview
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