Job Description
Role Description
The Patient Intake Coordinator will work with patients and insurance providers to perform pre-certification and insurance verifications for infusion services.
Pay: $24.00 - $28.00 per hour (DOE)
- Essential Duties and Responsibilities
- Performs pre-certification and obtains authorizations and referrals as required by payor guidelines and in accordance with OI Infusion procedures.
- Verifying all information on authorization requests are accurate and received/process by insurance companies accordingly.
- Gathers medical documentation to support the patients' treatments for further review.
- Manages treatment schedule to ensure patients’ authorizations will be completed timely and treatments will remain undisrupted.
- Reviews and approves assigned orders utilizing department guidelines.
- Qualifications
- 1-2 years of insurance verification experience in the medical field.
- Obsessive focus on patient-experience.
- Excellent verbal and written communication skills (fluent in English both verbal and written).
- Organizational skills.
- Attention to detail.
- Ability to work in a team as well as independently.
- Benefits
- Medical, dental and vision coverage.
- Company paid Short Term Disability.
- Employee Assistance Program.
- Paid Time Off including PTO and paid holidays.
- Paid Parental Leave.
- 401k w/ employer match.
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