Job Description
- Job Description:
- Review the case records: medical records, pictures, police reports, income statements, etc.
- Analyze records to come to proper demand for settlement.
- Write demand letters and other correspondence.
- Make calls to adjusters to negotiate claims.
- Communicate to the client while providing exceptional customer service.
- Updating clients regularly as to the status of their case.
- Process the necessary paperwork to accept settlement: release, negotiation, and satisfaction of medical liens, and the distribution of funds.
- Prioritize work based on a case list.
- Respond to emails, calendars, etc.
- Update Litify (Sales Force) case management.
- Requirements:
- Experience with the insurance claims process in general (claims adjuster/settlement analyst) is a strong preference.
- Ability to read and understand medical records.
- Ability to build quality arguments via writing and verbal communication.
- Ability to analyze reports/records and make accurate conclusions based on these reports.
- Ability to focus in depth on each case while handling multiple cases throughout the day.
- Ability to organize and prioritize an extensive case load.
- Excellent communication skills: verbal and written communication.
- Attention to detail.
- Self-direction, process oriented.
- Experience in documentation, review, and analysis of electronic documents.
- Comfortable with technology, especially around case, customer, and project management.
- Bachelor’s degree is preferred.
- 5+ years of prelitigation/paralegal/legal or insurance case management experience.
- Benefits:
- Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role.
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