Job Description
Job Summary
We are seeking an experienced SABA Learning Administrator to support our Learning & Development operations. The ideal candidate will have strong hands‑on experience managing SABA Learning, resolving training‑related issues, and providing Tier 2 and Tier 3 support for compliance and HR learning programs. This role requires a high level of technical problem‑solving, attention to detail, and a solid understanding of SCORM standards.
Educational Qualification
Skills
Goal-oriented with a results-driven desire for success
Experience
Learning Administration & Support
- Serve as a SABA Learning System Administrator responsible for day‑to‑day operations.
- Provide Tier 2 and Tier 3 support for compliance training, HR learning programs, and learner escalations.
- Manage mass course assignments, curriculum enrollments, and user provisioning within SABA.
- Investigate and resolve issues related to SCORM course failures, tracking discrepancies, and completion records.
- Coordinate with vendors, content developers, and internal stakeholders for troubleshooting and updates.
Reporting & Analytics
- Generate, analyze, and schedule SABA reports to support compliance tracking and business insights.
- Provide reporting support to HR, Operations, and Leadership teams as required.
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