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Clinical Services Specialist

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Overview:

Scope of Responsibilities: Assist with the day-to-day operations of the Clinical Pharmacist and clinical department of ProAct. Works under direct supervision and follows standard procedures to accomplish assigned tasks.

Job Summary: Responsibility for overseeing the prior authorization process, initial prior authorization review, and assisting with tasks and goals that meet the clinical needs of ProAct clients and members.

Responsibilities:

Job Duties:

  • Oversee the prior authorization process to maintain efficiency and timeliness.
  • Review prior authorization requests based on currently-available guidelines
  • Provide Help Desk support, where appropriate, for questions regarding overrides or system edits
  • Responsible for working with Implementation Department for loading prior authorization data for new clients when appropriate
  • Assist in preparation of member mailings for various cost containment/clinical programs.
  • Assist both members and Noble Health Services in finding most cost-effective channels for specialty medications
  • Maintain records of all prior authorizations completed by ProAct
  • Providing reports on monthly basis
  • Providing data for Accounting Department for invoicing
  • Assist in the development and updating of formulary documents
  • Responsible for completing all mandatory and regulatory training programs
  • Assist with the day-to-day operations of the ProAct Help Desk
  • Perform other duties as assigned

Qualifications:

Attendance Requirements:

  • Must be available, and on-time for scheduled work shifts

Educational Requirements:

  • Minimum: High School Diploma (or currently enrolled) or GED
  • Preferred: AS Degree or Higher

Required:

  • National Pharmacy Technician Certification through PTCB, or other accrediting agency, in good standing.

Experience:

  • Preferred hospital or retail pharmacy experience preferred

Special Conditions of Employment:

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Job Skills Required:

  • Strong Communication Skills: Must be able to effectively communicate both on the phone and in group setting
  • Strong Organizational Skills
  • Proficient in using Microsoft Excel, Word, and Access
  • Must be able to work independently

Compensation:

$17.76 - 19.31 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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