Job Description
- Facilitate the implementation and support of SAP MM
- Perform detailed analysis of complex business process requirements.
- Initiate live workshops to identify, interpret, collect requirements, and document customer business requirements. Validate requirements and collect expected results in line with the existing business processes.
- Thorough understanding of client business requirements, processes, and objectives - Develops necessary product modifications to satisfy clients' needs by mapping the requirements with existing functionality.
- Design, customize, configure and testing of PTP Activities.
- Connect with client for troubleshooting - investigate, analyse, and Identify gaps, issues, and work around solutions.
- Handle changes or emergency transports as needed for high priority issues
- Document functional designs, test cases and results.
- Proactively identify and propose business process and/or system enhancements
- Provide consulting services on both new implementations and existing support projects
- Act as a liaison between the business functions and the technical team.
- Provide ad-hoc training and user support as required
- Work self-directed and independently; may act as subject matter mentor to more junior Members
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