Job Description
Note: The job is a remote job and is open to candidates in USA. Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. They are seeking a Senior Partner Account Manager to manage relationships with GSIs and strategic partners across the Americas, focusing on partner health, retention, and growth. Responsibilities • Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs • Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities • Managing renewals of annual agreements • Performing quarterly business reviews both onsite and remotely • Delivering satisfied partner relationships that result in references, case studies, and renewals • Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction • Lead generation process • Lead the qualification process with the partner • Sales strategy discussion • Meeting confirmation and participation with a client • Tight collaboration with the sales team for the fastest progress • Deep search in social media and identify/contact potential partners for new business opportunities • Acquire new target partners and supervise the onboarding provision Skills • Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement • Experience in managing GSI partner accounts, such as: Deloitte, TCS, Infosys • Excellent interpersonal skills and an ability to build strong relationships with partners • Strong personal network within the region • Driven, highly motivated, and passionate about sales • Fluent in English — both verbal and written • Understanding of CRM and BPM applications, experience in executing business solutions • Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint • Strong analytical and problem-solving skills • Exceptional organizational and communication skills — both verbal and written • Comfort working in a fast-paced, ever-changing environment • Successful multi-tasker with the ability to act autonomously • Ability to identify and focus on their highest-revenue potential partners • Understand key industry trends and dynamics • Able to build and maintain lasting relationships with partners • Strategic thinking • Self-motivated, with high energy and an engaging level of enthusiasm • High level of integrity and work ethic • Result-driven • Professional sales training would be an advantage, but not essential Benefits • Several options for medical insurance together with our medical partner • Competitive pay • Paid leave options for life-qualifying events, sicknesses, etc. Company Overview • Agentic CRM & Workflow Platform with No-Code and AI at Its Core It was founded in 2014, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is