Job Description
Name of the position: Salesforce Commerce Cloud & Incentive Compensation (SPIFF) Consultant Location: Remote Mode: Parttime (10-20 hours week) Years of experience: 8+ Years Shift: UK shift Overview We are seeking a highly experienced consultant with expertise in Salesforce Commerce Cloud and incentive compensation design, including SPIFF (Sales Performance Incentive Fund) programs. This role will drive end-to-end digital commerce implementation while aligning sales incentive structures to accelerate revenue growth, improve conversion, and optimize partner/channel performance. Key Responsibilities 1. Commerce Cloud Implementation & Architecture Lead end-to-end implementation of Salesforce Commerce Cloud (SFCC) Design scalable B2C and/or B2B eCommerce architectures Configure: Product catalogs, pricing, promotions Checkout flows, payment integrations Customer journeys and personalization Ensure seamless omnichannel experience across web, mobile, and integrations 2. SPIFF / Incentive Compensation Strategy Design and implement SPIFF programs to drive: Sales acceleration Product-specific pushes Channel partner engagement Define incentive models aligned to: Revenue targets Margin optimization Strategic product adoption Build frameworks for real-time incentive tracking and reporting 3. Salesforce Ecosystem Integration Integrate SFCC with broader Salesforce stack: Sales Cloud (pipeline & opportunity tracking) Service Cloud (customer support integration) Marketing Cloud (campaigns & personalization) Enable unified customer data and journey orchestration Collaborate with CRM and data teams for 360° customer view 4. Data, Analytics & Performance Optimization Define KPIs across commerce and sales incentives: Conversion rates Average order value (AOV) Sales uplift from SPIFF programs Build dashboards and reporting frameworks Continuously optimize promotions, pricing, and incentive effectiveness 5. Stakeholder & Program Leadership Partner with business stakeholders (Sales, Marketing, eCommerce, Finance) Translate business goals into technical and incentive design solutions Lead workshops, requirement gathering, and roadmap definition Drive change management and user adoption Required Qualifications 10+ years of experience in Salesforce ecosystem implementations Hands-on experience with Salesforce Commerce Cloud (SFCC) implementations Proven experience designing and managing SPIFF / incentive compensation programs Strong understanding of: eCommerce architecture & workflows Sales operations and compensation models Experience integrating Salesforce platforms (Sales, Service, Marketing Cloud)