Job Description
Bank of the Sierra is a financial institution seeking a Wire Specialist to provide operational and customer service support for various banking operations. The role involves managing incoming and outgoing wire transfers, balancing funds, and ensuring accurate reporting while delivering excellent customer service. Responsibilities Borrowing and balancing from multiple other institutions Completing borrowing and balancing reports throughout the day Inputting outgoing wires Verifying outgoing wires with customers Reviewing, initiating, and processing Incoming/Outgoing wires Reverse wires FX Items – PCBB Balancing, orders, shipping, wires, and check items Swift code searches Garda branch shipping requests or errors FRB GL Recon currency outages Logic Path C3 Currency/Coin Ordering and Shipping for branches Answering service messages, e-mails, CRM events, and telephone inquiries from the branches and Customer Service Skills Excellent customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with customers and employees Strong communication & organizational skills Detail-oriented with a high degree of accuracy Competence with computers, telephone, 10-key calculator, other office machinery, Word, and Excel Ability to work in a fast-paced environment & under pressure as needed High school diploma or equivalent required At least 1-2 years of related experience is required Company Overview Bank Of The Sierra is an independent bank that is expertise in offering a diverse range of retail and commercial banking services. It was founded in 1977, and is headquartered in Porterville, California, USA, with a workforce of 501-1000 employees. Its website is