Job Description
Simantel is a company focused on providing IT solutions and support. They are seeking an Associate Systems Administrator to manage day-to-day IT infrastructure and support employees, ensuring high system availability and a positive user experience. Responsibilities Assist with deploying and maintaining IT infrastructure Assist with support ticket escalations Maintain a modern and reliable technology environment Collaborate with internal teams to implement new systems Troubleshoot and resolve complex, escalated, support requests Monitor systems and ticket queue Assist in maintaining system performance, reliability, and security standards Document processes, configurations, and recurring solutions Develop familiarity with backup processes, system monitoring, and access management Skills Familiarity with Proxmox, Ubiquity, and Synology or similar technologies Comfortability with command-line, and writing and executing scripts Familiarity with Debian Linux and proficiency with macOS and Windows operating systems Familiarity with Okta and Microsoft 365 Familiarity with SimpleMDM, Munki, and AutoPkg, or comparable tools Foundational understanding of networking concepts (DNS, DHCP, VLANs, firewalls) Basic understanding of security best practices and system hardening Ability to follow documented processes and contribute to improving them Strong problem-solving skills and attention to detail Ability to prioritize tasks and manage time effectively in a ticket-driven environment Company Overview Simantel Group Inc. is a marketing and advertising company. It was founded in 1980, and is headquartered in Peoria, Illinois, USA, with a workforce of 51-200 employees. Its website is