Job Description
ISN is a global leader in contractor and supplier management, established in 2001. They are seeking a Bilingual Business Development Associate to leverage language skills in providing customer support, troubleshooting issues, and participating in sales and marketing projects. Responsibilities Use language skills to communicate with clients and colleagues from different countries and cultures Provide proactive service and support to customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects Skills Excellent verbal and written communication skills in English AND Spanish A customer service orientation and a passion for helping others A desire to work with people and engage in verbal interaction over the phone A career aspiration to start in Customer Service and progress into B2B sales Proficient computer skills (Word, Excel, PowerPoint, e-mail applications) A diligence for in-depth learning of software programs and new concepts Strong retention skills and patience for difficult troubleshooting scenarios Bachelor's degree from an accredited university and/or equivalent work experience Advanced fluency in English AND Spanish (written and verbal) required Desire to work in customer service and move into B2B sales within 12-24 months Ability to work in office at least 3 days a week Authorized to work in the U.S. and will not require visa sponsorship now or in the future Benefits 100% company-paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance Employee assistance program 4% retirement matching Long-Term & Short-Term Disability Coverage Paid time off0-1 year – 15 day (pro-rated first year)1-5 years – 20 days5-10 years – 25 days10+ years – 30 days Holidays – 13 paid holidays Monthly cell phone reimbursement Complimentary parking space or monthly reimbursement for DART public transportation Team-building activities and events, including quarterly kick-off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed Company Overview Established in 2001, ISN® is the global leader in contractor and supplier management. It was founded in 2001, and is headquartered in Dallas, TX, US, with a workforce of 501-1000 employees. Its website is