Job Description
At arenaflex, we're on a mission to revolutionize the way we work, and we're looking for talented individuals to join our team as a Data Entry Assistant / Typing Professional. As a key member of our remote team, you'll play a vital role in supporting our case processing and mail room operations, ensuring the smooth flow of information and documents across our organization. **About arenaflex** arenaflex is a dynamic and innovative company that's dedicated to providing exceptional services to our clients. With a strong commitment to excellence, we're constantly pushing the boundaries of what's possible in the industry. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey. **Job Highlights** * **Location:** Remote (United States, Vatican City, Virginia) * **Company:** arenaflex * **Position:** Data Entry Assistant / Typing Professional – Remote Case Processing and Mail Room Support * **Compensation:** A competitive salary * **Start Date:** Immediate openings available **About the Role** As a Data Entry Assistant / Typing Professional, you'll be responsible for supporting our case processing and mail room operations in a fast-paced, dynamic environment. Your primary duties will include: * **Case Processing Support:** + Logging in petitions and creating and labeling case folders + Researching cases and preparing and entering associated data in systems + Maintaining the integrity of files within process units and file storage + Scanning documents and associating them to electronic case files + Putting case files in document order + Identifying, reporting, and obtaining missing documents for cases * **Mail Room Support:** + Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases + Operating letter insertion and postage equipment + Identifying and sorting mail, petitions, and files + Delivering routing sheets/file requests to the appropriate units + Requesting/receiving files from other units and delivering them to the appropriate units + Logging and delivering messages; logging petitions * **Communications Support:** + Logging and delivering messages; logging petitions + Inputting call questions and/or email responses into tracking system; documenting every call/email + Escalating calls to supervisors as required by procedures + Resolving caller questions promptly and efficiently + Communicating answers clearly and correctly from scripted call response plan + Referencing answers from a computer while also rapidly typing notes into a system **Essential Qualifications** * **Minimum Qualifications:** + One (1) to two (2) years of relevant administrative experience preferred + Ability to pass a typing test of at least 35-40 WPM with no errors + Experience in an office/clerical environment is desired + Intermediate computer skills utilizing multiple monitors and active sessions + Basic use of MS Office including Excel, Word, and Email + Good Interpersonal and Professional Communication Skills + Good attention to detail while working in a fast-paced environment + Capable of working in a multi-task environment with rapidly changing priorities + Very good command of the English Language; Spanish is a plus + Demonstrate a professional work ethic + Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance * **Preferred Qualifications:** + Experience in a similar role or industry + Strong analytical and problem-solving skills + Ability to work independently and as part of a team + Excellent communication and interpersonal skills **What We Offer** * **Competitive Salary:** arenaflex offers a competitive salary that reflects your skills and experience. * **Remote Work Opportunities:** As a remote employee, you'll have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection. * **Opportunities for Growth:** arenaflex is a dynamic and growing company, and we offer opportunities for growth and professional development. * **Collaborative Work Environment:** Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey. * **Recognition and Rewards:** arenaflex recognizes and rewards outstanding performance and contributions to the team. **How to Apply** If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you! Apply for this job