Job Description
athenahealth is working to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Sales Compensation Associate manages day-to-day operations for sales variable compensation programs, ensuring accurate plan administration and timely payments while collaborating closely with various departments. Responsibilities Create, maintain, and distribute sales compensation plans and related communications Manage ongoing maintenance and administration of variable compensation programs throughout the year Process and validate commission payouts to ensure accurate and timely payments Investigate and resolve commission reconciliations and payment discrepancies; escalate when required Maintain and update detailed process documentation and internal controls for commissions operations Develop and deliver reports, dashboards, and analytics to support business and audit requirements Reconcile results across internal systems (e.g., Salesforce, Xactly) and ensure data integrity Engage with technical partners to identify automation opportunities and implement efficiency improvements Provide stakeholder training and act as a trusted advisor for employees receiving variable compensation Use AI-assisted productivity tools to streamline repetitive tasks and learn new AI tools to improve accuracy and throughput Participate in monthly accounting activities including commission accruals and expense reporting Support year-open activities: plan setup, configuration, validation, and distribution in collaboration with CSO, IT, and Compliance Participate in periodic analytic reviews of plans against business objectives and recommend adjustments Provide required documentation and evidence for internal and external audits Assist in ad-hoc projects to improve compensation design, reporting, or processes Skills 1–2 years of experience in variable compensation, sales commission administration, or related finance/operations role (required) Experience using Xactly Incent and/or SPIFF required Proficiency with Excel at an intermediate to advanced level Strong attention to detail and ability to maintain confidentiality with sensitive compensation information Demonstrated problem-solving skills and ability to work with limited supervision Strong written and verbal communication skills for cross-functional collaboration Ability to prioritize multiple tasks and adapt to a fast-paced environment History of identifying process improvements or automation opportunities Bachelor's degree in Business, Finance, Accounting, or related field preferred Experience working with CRM systems such as Salesforce highly preferred Benefits Commuter support Employee assistance programs Tuition assistance Employee resource groups Collaborative workspaces Flexibility Company Overview Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems. It is a sub-organization of Bain Capital. It was founded in 1997, and is headquartered in Watertown, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is