Job Description
Canada Life is a leading financial services company that aims to improve the financial, physical, and mental well-being of Canadians. They are seeking a GroupNet Coordinator responsible for providing and maintaining secure GroupNet access for clients, along with supporting various stakeholders in enrollment, billing, and reporting activities. Responsibilities Providing access to GroupNet for Canada Life’s Group clients Communicating with Group Representatives, Clients, Brokers/Agents and Head Office personnel via telephone, email and/or fax Auditing assigned work to ensure that all information to ensure and the proper forms/authorization have been completed Skills Ability to excel within a Purpose/Vision driven environment Outstanding customer service skills Excellent oral and written communication skills Problem solving and decision-making abilities Organizational and time management skills Ability to work in a team environment as well as independently Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds A working knowledge of the following systems would be an asset: PAS, EAS, TSO, Internet, Outlook, Access and Excel Experience within the Group Division would be a definite asset Bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs Benefits Wellness account Defined contribution pension plan Share Ownership Program Insurance coverage for your family at no additional cost Annual training allowance Three paid Personal days Paid vacation Paid sick time Flexible benefits plan Pension plan Share ownership plan Bonus plan based on your individual performance Education reimbursement program $2,000 (annually) Career advancement options Employee recognition programs Service milestone celebrations Employee discounts Volunteer day Company Overview Canada Life looks after retirement, investments, Estate Planning, Wealth Management, Investing for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is