Job Description
Note: The job is a remote job and is open to candidates in USA. Monarch Psychiatric NP PLLC is an outpatient setting virtual mental health and psychiatric care practice that serves adult populations in New York and Florida. They are seeking a Staff Administrative Assistant who will manage appointments, assist with insurance verifications, and support daily business operations. Responsibilities Scheduling and changing of appointments Clinician calendar management Insurance verifications and billing assistance Use of an EMR and other software or website applications Option to expand into marketing, social media postings Phone duties and tasks Collection of copays and other fees Use of email to communicate with patients and staff Additional tasks as required that allow for daily business operations Skills High School Diploma or GED Great customer service skills Must pass a background check and standard clearance Must pass a drug test screening Knowledge of common systems used in a health practice such as EMRs Knowledge of billing insurance companies or willingness to learn Proficient in Microsoft Word, Excel, PowerPoint, and other related applications Ability to multi-task Knowledge of use of a phone system, voicemail Expert at writing emails, managing tasks, and communicating Positive attitude Maintains professionalism at all times amongst staff and patients Benefits Temporary employment is not offered a vacation allowance at this time. After 30 days of employment, an employee is entitled to take unpaid personal leave day(s). Temporary employees are given 3 days of unpaid personal leave time that renews annually from the first date of employment for each year of employment in accordance with our usual policies. You will be entitled to sick pay which is accrued at the rate of 1 hour of paid sick leave for every 30 hours worked. We currently do not offer health insurance benefits to temporary positions and do offer health benefits for full-time employees. We do offer a simple IRA with employer matching. Employees may still be entitled to worker’s compensation when working remotely and depending on state and federal laws. Company Overview Psychiatric and Mental Health Services for Adults Living in New York, Florida, and Arizona. It was founded in 2020, and is headquartered in New York, NY, US, with a workforce of 11-50 employees. Its website is