Job Description
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a Customer Business Development Representative, you'll play a pivotal role in driving our outbound prospecting efforts, building relationships with key prospects, and helping sales teams reach their highest potential. If you're a driven, energetic, and results-oriented individual with a passion for customer success, we want to hear from you. **About arenaflex** arenaflex is a leading provider of innovative customer relationship management (CRM) software. For over two decades, we've been pioneering solutions that adapt to customer needs, empowering sales teams to succeed. Our diverse team shares a passion for helping customers grow, and we're proud to be recognized as a Great Place to Work. We value work/life balance, flexibility, and personal growth, and we're committed to showing up for our customers every day. **Join Our Journey** If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about arenaflex careers and how you can be part of our journey. **The Role** As a Customer Business Development Representative, you'll be responsible for: * Proactively identifying and engaging with potential clients in the North America market through outbound telemarketing, email campaigns, social media outreach, and video prospecting. * Aligning closely with the Customer Success Manager (CSM) team to identify cross/up-sell opportunities in core accounts through campaigns, attending events, customer roadshow outreach, and driving traffic to webinars. * Building and maintaining relationships with key prospects, understanding their needs, and effectively conveying how our solutions can benefit them. * Owning and managing your sales pipeline, from qualifying leads, maintaining accurate records of touchpoints and statuses in the CRM, ensuring timely follow-up, to warm hand-off. * Meeting and exceeding monthly and quarterly outbound prospecting and lead generation targets. * Continuously researching and analyzing the market to identify trends, opportunities, and potential clients. * Successfully managing and overcoming prospect objections. * Staying current on the arenaflex products and solutions. * Actively looking for opportunities to improve and optimize lead management. **What You'll Bring** * 1-2 years of experience with value-based selling and identifying pain points (highly preferred). * Previous experience with outbound prospecting. * Strong proficiency in using email, social media platforms (LinkedIn, Twitter, etc.), and video prospecting to engage with key prospects. * Strong written and verbal communication skills. * Professional, determined, positive attitude, self-starter, results-oriented, and team-oriented. * A hunger for a career in customer success and a desire to learn and grow within a dynamic sales environment. * Ability to accurately determine lead qualifications based upon established criteria. * Comfortable learning key software applications. **To Stand Out from the Crowd** * Demonstrate a strong sense of accountability and goal achievement. Thrive in a metric-driven environment, consistently track progress, and take initiative to course-correct when needed to meet or exceed performance expectations. * Previous experience using SalesLoft (or similar sales cadence tools), LinkedIn Sales Navigator, and/or ZoomInfo. **Compensation and Benefits** * Range provided above is Base Salary. * Total Compensation = Base Salary + Commission based on ARR sales. * Depending on experience. **Additional Information** * #LI-Hybrid * We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem-solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. **Benefits and Perks** * Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: + Excellent healthcare package for you and your family + Savings and Investment – 401(k) match + Unlimited Paid Time Off + Paid Parental Leave + Online Legal Services (Rocket Lawyer) + Financial Planning Services (Origin) + Discounted Pet Insurance (Embrace Pet Insurance) + Corporate Benefit Program (Working Advantage) + Health and Wellness Reimbursement Program + Travel Discounts + Educational Resources - Career & Personal Development Program + Employee Referral Bonus Program + We are a merit-based company - many opportunities to learn, excel, and grow your career! **How to Apply** If you're ready to take your career to the next level and join a dynamic team that's passionate about customer success, apply now! 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