Job Description
At arenaflex, we're dedicated to revolutionizing the way healthcare services are delivered, and we're looking for a highly skilled and compassionate Pharmacy Technician with excellent customer service skills to join our team in a remote, part-time capacity. As a Pharmacy Technician & Customer Service Representative, you'll play a vital role in providing top-notch support to our patients, handling customer inquiries, and ensuring seamless pharmacy operations. **About arenaflex** arenaflex is a leading healthcare organization that's passionate about delivering exceptional patient care and experiences. We're committed to fostering a culture of innovation, diversity, and inclusion, and we're always looking for talented individuals who share our values. Our team is comprised of dedicated professionals who are passionate about making a difference in the lives of our patients, and we're excited to welcome a motivated and compassionate Pharmacy Technician to our team. **Key Responsibilities** As a Pharmacy Technician & Customer Service Representative, you'll be responsible for: * Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders and re-orders, and addressing customer inquiries in a timely and professional manner. * Resolving client complaints and concerns with empathy and efficiency, ensuring prompt resolution and high customer satisfaction. * Triage incoming faxes, clarify orders as needed, and maintain accurate records and documentation. * Utilize strong attention to detail and organizational skills to ensure accurate and efficient processing of pharmacy orders and customer requests. **Requirements** To be successful in this role, you'll need: * Active NJ Board of Pharmacy, Pharmacy Technician License. * Previous experience in pharmacy, with long-term care (LTC) pharmacy experience preferred. * Knowledge of brand name and generic medications, as well as moderate to advanced computer skills. * Excellent telephone etiquette, strong communication skills, and ability to work in a fast-paced environment. * High school diploma or equivalent required; Frameworks/ECM knowledge a plus. **What We Offer** As a Pharmacy Technician & Customer Service Representative at arenaflex, you'll enjoy: * Competitive salary and benefit package. * Opportunity to work with a diverse and dynamic team. * Remote work arrangement, allowing for flexibility and work-life balance. * Professional growth and development opportunities. **Our Commitment to Diversity and Inclusion** At arenaflex, we're dedicated to employing a diverse workforce and fostering an inclusive environment. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. **Why Join arenaflex?** If you're a motivated and compassionate Pharmacy Technician with excellent customer service skills, we encourage you to apply for this exciting opportunity. As a member of our team, you'll have the chance to: * Make a real difference in the lives of our patients. * Work with a talented and dedicated team of professionals. * Enjoy a competitive salary and benefit package. * Take advantage of professional growth and development opportunities. * Enjoy a remote work arrangement, allowing for flexibility and work-life balance. **How to Apply** If you're ready to join our team and deliver exceptional patient care in a remote setting, please submit your application through our website. We can't wait to hear from you! [Apply Now]( [Apply for this job]( Apply for this job