Job Description
At arenaflex, we are a leading logistics and transportation company dedicated to delivering exceptional service to our customers. Our team of professionals is passionate about providing a safe, efficient, and reliable experience for our clients. As a key member of our team, we are seeking an experienced Billing & Data Entry Specialist to join our Centralized Billing department in Tempe, AZ. **Job Summary:** As a Billing & Data Entry Specialist, you will play a critical role in ensuring the accuracy and timeliness of our billing processes. You will be responsible for entering bills of lading into our internal inquiry system with speed and accuracy, communicating any billing issues to our Service Centers, and performing necessary audits as assigned. If you have a strong background in data entry, excellent communication skills, and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. **Responsibilities:** * Enter bills of lading into arenaflex's internal inquiry system with speed and accuracy, ensuring compliance with industry regulations and company policies. * Learn and retain industry terms related to billing, including National Motor Freight Classification (NMFC). * Communicate any billing issues or discrepancies to our Service Centers in a timely and professional manner. * Perform all necessary audits as assigned, ensuring accuracy and compliance with company policies. * Enter proper Hazardous Materials bills as assigned, adhering to regulatory requirements and company procedures. * Assist Service Centers with any questions or concerns related to billing, providing clear and concise guidance. * Assist in identifying and communicating all issues relevant to billing, ensuring prompt resolution and minimizing delays. * Review weekly Error Report for feedback and accuracy of corrections, implementing process improvements as needed. **Qualifications:** * Exceptional data entry skills, with a strong attention to detail and accuracy. * Ability to work in a fast-paced environment, meeting deadlines and handling multiple tasks simultaneously. * Willingness to work late afternoons and evenings, as required by the 2nd shift schedule. * Legally eligible to work in the United States, with a valid Social Security number. * Must be at least 18 years of age. * Fluent in English, with excellent communication and interpersonal skills. **Preferred Qualifications:** * Previous experience in a billing or data entry role, preferably in the logistics or transportation industry. * Familiarity with industry regulations and company policies related to billing and data entry. * Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently. * Proficiency in Microsoft Office, particularly Excel and Word. * Experience with data entry software and systems, such as our internal inquiry system. **Essential Skills and Competencies:** * Strong data entry skills, with a focus on accuracy and attention to detail. * Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and Service Centers. * Ability to work in a fast-paced environment, meeting deadlines and handling multiple tasks simultaneously. * Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently. * Proficiency in Microsoft Office, particularly Excel and Word. * Experience with data entry software and systems, such as our internal inquiry system. **Career Growth Opportunities and Learning Benefits:** At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Billing & Data Entry Specialist, you will have access to: * Comprehensive training programs, including onboarding, compliance, and industry-specific training. * Opportunities for professional development, including mentorship and career advancement. * A collaborative and supportive work environment, with a focus on teamwork and open communication. * A competitive salary and benefits package, including health, dental, vision, and AD&D insurance. * Paid holidays, vacation, and personal days, as well as a 401(k) plan with company match. **Work Environment and Company Culture:** At arenaflex, we pride ourselves on our positive and people-centered work environment. Our team is passionate about delivering exceptional service to our customers, and we strive to create a workplace that is inclusive, supportive, and fun. As a Billing & Data Entry Specialist, you will be part of a dynamic team that is dedicated to excellence and continuous improvement. **Compensation, Perks, and Benefits:** * Competitive weekly pay, with opportunities for advancement and salary increases. * Comprehensive benefits package, including health, dental, vision, and AD&D insurance. * Paid holidays, vacation, and personal days, as well as a 401(k) plan with company match. * Fast-paced work environment, with opportunities for professional growth and development. * Collaborative and supportive work environment, with a focus on teamwork and open communication. **How to Apply:** If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills. We look forward to hearing from you! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including women, minorities, veterans, and individuals with disabilities. Apply for this job