Job Description
At arenaflex, we're a family-owned and operated, full-service security company that has been serving the Midwest region since 1953. Our commitment to providing exceptional security officer, electronic security, fire alarm, and background and investigative services has earned us a reputation as a trusted partner for our customers. As we continue to grow and expand our services, we're seeking a detail-oriented, friendly, and helpful Data Entry Supervisor to join our team in Des Moines, IA. **About arenaflex** arenaflex is a dynamic and innovative company that values its employees and strives to create a positive work environment. We believe in investing in our people and providing opportunities for growth and development. Our company culture is built on a foundation of teamwork, integrity, and customer satisfaction. If you're a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. **Job Summary** We're seeking a Data Entry Supervisor to oversee the activities of our Data Entry department and ensure accurate and timely processing of customer information. As a Data Entry Supervisor, you will be responsible for supervising a team of Data Entry Specialists, coordinating projects with our manager, and reviewing daily processes to streamline and improve day-to-day tasks and duties. You will also be responsible for handling department issues, developing personal and co-worker's job roles via training and conference opportunities, and identifying ways to improve customer satisfaction. **Key Responsibilities** * Supervise the activities of the Data Entry department and ensure accurate and timely processing of customer information * Coordinate projects with manager for review and discussion * Review daily processes to streamline and improve day-to-day tasks and duties, assuring customer satisfaction * Handle department issues to assure the department remains professional and all work is completed as scheduled * Continually develop personal and co-worker's job roles via training and conference opportunities offered * Identify ways to improve customer satisfaction * Meet weekly and/or bi-monthly with manager to assess needs * Attend meetings or travel to meetings to train on behalf of the Data Entry team, representing them in a positive and professional manner * Oversee and perform all duties of Data Entry Specialist, as needed (see DES job description for details) * Ensure all new Data Entry personnel are properly trained on procedures for work orders, agreements, reports, etc. **Essential Qualifications** * High school diploma or general education degree (GED) is required * Two years related experience/training in alarm monitoring or order entry is preferred * Previous team management or supervisory experience preferred * Strong attention to detail * Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and instructions given * Ability to multi-task and problem solve * Work cohesively in a team environment * Exceptional organizational, problem solving, and attention to detail skills * Be able to work efficiently and accurately on your own * Flourish in a fast-paced, ever-changing, work environment * Exceptional commitment to your attendance is required **Preferred Qualifications** * Bachelor's degree in Business Administration, Computer Science, or related field * Experience with multiple software programs * Strong leadership and management skills * Ability to analyze data and make informed decisions * Strong problem-solving and conflict resolution skills * Experience working in a fast-paced, dynamic environment **What's In It for You** * Competitive salary: $60,000 - $100,000 per year * Comprehensive benefits package, including: + Medical Insurance + Life Insurance + Dental Insurance + Vision Insurance + Paid Vacation + Paid Holidays + 401K/403b Plan * Opportunities for career growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Professional development opportunities, including training and conference attendance **How to Apply** If you're a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! **arenaflex is an Equal Opportunity Employer** arenaflex is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. We are an equal opportunity employer and do not discriminate on the basis of race, color, national origin, sex, age, disability, or any other protected characteristic. **Note** arenaflex is a family-owned and operated company that has been serving the Midwest region since 1953. Our commitment to providing exceptional security officer, electronic security, fire alarm, and background and investigative services has earned us a reputation as a trusted partner for our customers. Apply for this job