Job Description
At arenaflex, we're revolutionizing the way people shop for groceries online. As a Customer Order Picker within our Online Grocery Fulfillment team, you'll play a vital role in ensuring that our customers receive their orders accurately, promptly, and in perfect condition. If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to a company that's changing the face of retail, we want to hear from you. **Job Summary** As a Customer Order Picker at arenaflex, you'll be responsible for selecting and preparing products for online orders, providing excellent service, and contributing to our mission to save people money so they can live better. You'll work collaboratively with store associates to meet daily fulfillment targets and ensure timely order preparation. If you're a team player with a positive attitude, excellent organizational skills, and a passion for delivering exceptional customer service, we encourage you to apply. **Key Responsibilities** • **Accurately pick and pack grocery items**: Select and prepare products for online orders, ensuring that items are fresh, in perfect condition, and meet arenaflex's quality standards. • **Use handheld devices to receive, process, and confirm customer orders**: Utilize mobile devices to receive, process, and confirm customer orders, ensuring accuracy and efficiency. • **Maintain cleanliness and organization of picking stations and work areas**: Ensure that picking stations and work areas are clean, organized, and safe for associates to work in. • **Handle perishable and non-perishable items with care**: Handle perishable and non-perishable items with care, adhering to food safety standards and ensuring that products are stored and handled correctly. • **Work collaboratively with store associates**: Collaborate with store associates to meet daily fulfillment targets and ensure timely order preparation. • **Assist customers courteously**: Assist customers courteously if approached while fulfilling orders, providing exceptional customer service and ensuring that customers are satisfied with their experience. • **Report any inventory or equipment issues**: Report any inventory or equipment issues to supervisors promptly, ensuring that issues are addressed and resolved quickly. • **Follow arenaflex's safety protocols and company policies**: Follow arenaflex's safety protocols and company policies at all times, ensuring a safe and healthy work environment for associates. **Required Skills and Qualifications** • **High School Diploma or GED**: A High School Diploma or GED is preferred but not mandatory. • **Ability to use mobile devices and order fulfillment systems**: Ability to use mobile devices and order fulfillment systems, including handheld devices and computer systems. • **Strong attention to detail and accuracy**: Strong attention to detail and accuracy, ensuring that orders are accurate and complete. • **Dependable and punctual with a positive, team-oriented attitude**: Dependable and punctual with a positive, team-oriented attitude, ensuring that associates are committed to delivering exceptional customer service. • **Ability to work independently and stay focused in a fast-paced setting**: Ability to work independently and stay focused in a fast-paced setting, ensuring that associates can work effectively in a dynamic environment. • **Excellent organizational and time-management skills**: Excellent organizational and time-management skills, ensuring that associates can prioritize tasks and meet deadlines. **Experience** • **Previous experience in retail, grocery, or order fulfillment**: Previous experience in retail, grocery, or order fulfillment is an asset but not required. • **On-the-job training will be provided**: On-the-job training will be provided to all new associates, ensuring that they have the skills and knowledge needed to succeed in the role. **Working Hours** • **Flexible shifts available**: Flexible shifts available, including early morning, afternoon, evening, and weekend hours. • **Part-time and full-time positions available**: Part-time and full-time positions available, ensuring that associates can choose a schedule that suits their needs. • **Shift schedules may vary depending on store needs and peak demand periods**: Shift schedules may vary depending on store needs and peak demand periods, ensuring that associates are flexible and adaptable. **Knowledge, Skills, and Abilities** • **Understanding of basic inventory procedures and grocery handling**: Understanding of basic inventory procedures and grocery handling, ensuring that associates can manage inventory and handle products correctly. • **Familiarity with customer service standards and practices**: Familiarity with customer service standards and practices, ensuring that associates can provide exceptional customer service. • **Ability to lift up to 40 lbs. and stand/walk for extended periods**: Ability to lift up to 40 lbs. and stand/walk for extended periods, ensuring that associates can perform the physical demands of the role. • **Comfortable working in varying temperatures**: Comfortable working in varying temperatures (coolers, freezers, and ambient areas), ensuring that associates can work effectively in different environments. **Benefits** • **Competitive hourly wage and regular performance reviews**: Competitive hourly wage and regular performance reviews, ensuring that associates are recognized and rewarded for their hard work and dedication. • **arenaflex employee discount on eligible merchandise**: arenaflex employee discount on eligible merchandise, ensuring that associates can save money on the products they need. • **Paid time off, including vacation and sick days**: Paid time off, including vacation and sick days (based on position and tenure), ensuring that associates can take time off when they need it. • **Medical, dental, and vision insurance**: Medical, dental, and vision insurance (for eligible employees), ensuring that associates have access to quality healthcare. • **401(k) matching and stock purchase options**: 401(k) matching and stock purchase options, ensuring that associates can save for their future and invest in their financial well-being. • **Career advancement opportunities**: Career advancement opportunities within arenaflex's extensive store and distribution network, ensuring that associates can grow and develop their careers. **Why Join arenaflex** arenaflex is not just a retail company – it's a place where your work has real meaning. As one of the world's leading retailers, we're committed to innovation, sustainability, and customer satisfaction. Our team values inclusion, respect, and opportunity for all. As a Customer Order Picker, you'll have the chance to grow your skills, work with purpose, and be part of a supportive team making a difference every day in the lives of millions. **How to Apply** Ready to start your journey with arenaflex? Apply today by visiting careers.arenaflex.com and searching for Customer Order Picker – Online Grocery Fulfillment in your area. You can also apply in-store by visiting the hiring kiosk or speaking with a store manager. Apply for this job