Job Description
Department: Product Reports to: CTO Employment Type: Full-time 40 hours/week Location: Remote, anywhere in the United States of America. Must have authorization to work in the USA. Travel: 5-10% About Preveta Preveta partners with specialty practices in urology and oncology to deliver scalable care navigation solutions that improve patient outcomes and unlock measurable financial value. As we expand into Agentic AI and oncology markets, we are building a more structured and scalable approach to customer growth, expansion, and long-term value creation. Our Values: Ownership: Own the outcome. Own the craft. Own the growth. Urgency: The right moments are fleeting – know what matters and drive it home. Customer Obsession: Walk a mile in the customer’s shoes – and own the pain as if it were yours. The Role We are seeking a Senior Technical Project Manager (or early-career Technical Program Manager) to own the delivery of customer integrations and evolve integrations into a scalable competitive capability for Preveta. This role sits at the intersection of engineering, product, and customer success. You will be the person who keeps individual integration projects on track while building the operating model, playbooks, and performance metrics that reduce time-to-live and make integrations a repeatable strength for the company. The right candidate is a structured thinker with strong communication skills, comfort in technical environments, and the judgment to know when to drive, when to unblock, and when to escalate. You are equally at home running a customer go-live call and building the dashboards that track integration performance. What You’ll Own Technical Project Management — “Deliver integrations successfully” Own delivery of individual customer integrations from kickoff through production go-live, coordinating Engineering, Customer Success, third-party vendors, and customer stakeholders Manage project execution including timeline, dependencies, risk mitigation (including HIPAA-aligned data handling), data validation, and go-live readiness Drive customer enablement and post-launch stabilization to ensure successful activation, adoption, and that defined success criteria are achieved Technical Program Management — “Build integrations into a scalable competitive capability” Own and evolve Preveta’s integration operating model, establishing scalable processes, playbooks, and technical standards across all customer implementations Align integration strategy with product, engineering, and revenue objectives, reducing time-to-live and increasing customer activation efficiency Define and track integration performance metrics (cycle time, quality, activation, scalability), proactively identifying structural improvements to support growth Communication & Stakeholder Management Provide clear, concise status updates to internal and external stakeholders at the right level of detail Translate between technical and non-technical audiences with fluency Escalate effectively—know when to ask for help and when to make a call Build trusted relationships with customers, engineers, and leadership through reliable execution and clear communication What Success Looks Like Within 6 months, you will have: Successfully led multiple customer integrations to on-time go-live with defined success criteria met Established a repeatable integration playbook and operating model that new team members can follow Stood up integration performance metrics (cycle time, quality, activation, scalability) with visibility across the organization Identified and driven at least one structural improvement that measurably reduced time-to-live Become a trusted operating partner to the CTO and broader leadership team