Job Description
Online Education Platform Manager Bilingual SpanishEnglish - Careers At Casa de la Familia Career Opportunities with Casa de la Familia A great place to work. Careers At Casa de la Familia Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Back To Openings Online Education Platform Manager (Bilingual οΏ½ Spanish/English) Department: Marketing/Communications Location: START YOUR APPLICATION Casa de la Familia is seeking a bilingual Online Education Platform Manager to oversee, maintain, and grow our online educational training platform. This role is responsible for managing digital content, supporting users and group clients, ensuring technical quality, and contributing to the development of new educational offerings. The ideal candidate is highly organized, tech-savvy, detail-oriented, and comfortable working across content, technology, and customer support. Key Responsibilities Platform & Content Management Upload, organize, and manage educational video content on the training platform Review edited videos to ensure quality, accuracy, branding consistency, and correct formatting before publication Create, upload, and manage quizzes, tests, and learning assessments associated with training modules Maintain accurate course descriptions, learning paths, and supporting materials Website & Platform Development Support the ongoing development and management of the platform website Collaborate with developers, designers, and internal stakeholders to improve user experience and functionality Identify and troubleshoot platform issues and coordinate solutions Assist with platform updates, feature testing, and quality assurance User & Group Sales Support Manage group sales access, enrollments, and permissions Support organizational clients using the platform for group training Provide technical assistance to users experiencing login, access, or functionality issues Respond to user inquiries in a professional, timely manner Program Growth & Research Research potential new educational topics, certifications, and training paths aligned with organizational goals Assist in evaluating market demand, audience needs, and platform expansion opportunities Support the development of new courses and educational initiatives Quality Control & Reporting Monitor platform performance, user engagement, and course completion Maintain organized documentation of processes, updates, and content workflows Support reporting related to course usage, group participation, and platform growth Qualifications Fluent in Spanish and English (written and verbal) Experience managing online learning platforms, websites, or digital content systems Strong attention to detail and quality control skills Comfortable reviewing video content and managing multimedia assets Basic understanding of website management and online platforms Strong organizational and time management skills Ability to troubleshoot technical issues and support users with patience and professionalism Experience working remotely and collaborating across teams Preferred Skills Experience with Learning Management Systems (LMS) Familiarity with video hosting platforms and content management systems Experience supporting group or institutional clients Interest in education, training development, or digital learning Research experience related to education, professional training, or certifications If you are passionate about providing crisis support and have the skills to assist in this vital role, we encourage you to apply. Help us provide critical services to those in need and make a meaningful impact in the community. How to Apply: Please submit your resume and cover letter outlining your relevant experience and why youοΏ½re a great fit for this position. We look forward to hearing from you! START YOUR APPLICATION Visit Our Home Page Β© 2026 Casa de la Familia Applicant Tracking System Powered by