Job Description
At arenaflex, we're dedicated to delivering exceptional customer experiences and building a workplace where every employee feels valued and supported. We're seeking a detail-oriented and customer-focused Customer Service Support professional to join our team and support a USDA program by assisting customers with order placement, entering sales data, maintaining customer master records, and generating reports. **About arenaflex** arenaflex is a fast-growing global business providing contact center and business process outsourcing (BPO) solutions. We're the frontline for some of the most recognized companies in animal health care and telecommunications. Our mission is to delight our clients, engage our teams, and give back to our local communities through our non-profit initiatives. We support a culture that thrives on innovation, embraces inclusiveness, and welcomes fresh perspectives. **Key Responsibilities** As a Customer Service Support professional at arenaflex, you'll have the opportunity to work from home if you live in certain US states (see below). You'll be responsible for: * Accurately entering sales orders into a USDA Database * Managing incoming orders through a dedicated email account * Updating ship-to account information as needed * Generating reports for customers, customer service representatives, and sales personnel * Supporting customer service tasks related to credits, debits, and account management * Providing professional, timely communication with customers and internal teams **Why You'll Love Working at arenaflex** We're committed to building a workplace where every employee is welcomed and valued. You'll enjoy: * Pay is $20.00 an hour * Monday-Friday shift * Fast-paced computer and phone-based work * Paid time off * Medical Insurance benefits, including no-cost virtual doctor visits * Dental, Vision, Paid Life Insurance, and Pet Insurance * 401K with company match * Thorough training to set you up for success in your role **What You'll Bring** To be successful in this role, you'll need: * High School Diploma or equivalent required * Minimum 3 years of related customer service and/or order entry experience * Strong attention to detail and accuracy * Excellent verbal and written communication skills * Ability to organize, prioritize, and manage work independently * Proficiency with basic PC skills, Outlook, Word, Excel, Adobe PDF * Experience with Office 365 and SAP is preferred but not required * Must be self-driven, self-motivated, and comfortable working independently * Must be able to register for a USDA eAuthentication account (requires a valid Driver's License) **Must Live in One of the Following US States** Arizona, Colorado, Delaware, Florida, Georgia, Illinois, Iowa, Kansas, Missouri, Nebraska, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, West Virginia, Wisconsin. NO EXCEPTIONS. **The arenaflex Team** We're a collaborative environment that thrives on innovation, inclusiveness, and fresh perspectives. Our employees learn daily and do meaningful and impactful work. We're a fast-growing global business providing contact center and business process outsourcing (BPO) solutions. We take pride in delighting our clients, engaging our teams, and giving back to our local communities through our non-profit initiatives! **Apply Now** If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website at [www.arenaflex.com/jobs]( to learn more and submit your application. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. ```html Join our Team! At arenaflex, we're dedicated to delivering exceptional customer experiences and building a workplace where every employee feels valued and supported. About arenaflex arenaflex is a fast-growing global business providing contact center and business process outsourcing (BPO) solutions. Key Responsibilities Accurately entering sales orders into a USDA Database Managing incoming orders through a dedicated email account Updating ship-to account information as needed Generating reports for customers, customer service representatives, and sales personnel Supporting customer service tasks related to credits, debits, and account management Providing professional, timely communication with customers and internal teams Why You'll Love Working at arenaflex Pay is $20.00 an hour Monday-Friday shift Fast-paced computer and phone-based work Paid time off Medical Insurance benefits, including no-cost virtual doctor visits Dental, Vision, Paid Life Insurance, and Pet Insurance 401K with company match Thorough training to set you up for success in your role What You'll Bring High School Diploma or equivalent required Minimum 3 years of related customer service and/or order entry experience Strong attention to detail and accuracy Excellent verbal and written communication skills Ability to organize, prioritize, and manage work independently Proficiency with basic PC skills, Outlook, Word, Excel, Adobe PDF Experience with Office 365 and SAP is preferred but not required Must be self-driven, self-motivated, and comfortable working independently Must be able to register for a USDA eAuthentication account (requires a valid Driver's License) Must Live in One of the Following US States Arizona Colorado Delaware Florida Georgia Illinois Iowa Kansas Missouri Nebraska New Jersey New York North Carolina Ohio Oklahoma Pennsylvania Texas West Virginia Wisconsin Apply Now If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website at [www.arenaflex.com/jobs]( to learn more and submit your application. Equal Opportunity Employer arenaflex is an equal opportunity employer and is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. ``` Apply for this job