Job Description
Note: The job is a remote job and is open to candidates in USA. Grafana Labs is a remote-first, open-source powerhouse known for its visualization tool used globally. The Backend Engineer will focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes while contributing to the Mimir OSS project and collaborating with various teams. Responsibilities Take an active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve Help your team drive projects from initial idea all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running Support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system Skills You are a motivated self starter with a bias towards action You are customer focused You have a passion for building intuitive products that fit customers' needs You have good time management skills, which you leverage to work on the right things at the right time Pragmatism: You have a bias towards action, taking direction and building a plan of action to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a squad. You'll be working with your teammates in a fully remote setup. Good communication and time management skills are a must AI: some experience using LLMs for day to day coding tasks and understanding a codebase Experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Some experience with delivering projects as a member of a larger team. Your experience includes gathering requirements and brainstorming ideas, all the way to shipping features to the customer's hands Some experience with developing software that runs in the Cloud or some experience with systems engineering Some experience with being on-call and following the DevOps model Experience writing clean, robust, and performant software that is easily maintained by others Some familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem Experience working with Kubernetes Experience working with queue systems, e.g. the Kafka protocol Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture and distributed systems, or a desire to learn Familiarity with the concept of infrastructure as code Benefits Equity Bonus (if applicable) 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. Company Overview Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Grafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.