Job Description
Spencer's is a company focused on providing fun and creating an inclusive workplace. They are seeking a Field Service Animatronic Technician to inspect, maintain, and repair animatronic displays across multiple store locations, ensuring operational standards and enhancing the guest experience. Responsibilities The Field Service Animatronic Technician leverages engineering expertise and animatronics knowledge to inspect, maintain, and repair ISE animatronic displays and accessories across multiple store locations This role ensures visual and operational standards are upheld to enhance the guest experience and drive sales Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates Travel to assigned store locations for scheduled maintenance and urgent repairs Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance Perform preventive maintenance to minimize downtime and extend equipment lifespan Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements Submit expense reports using expense application Use of excel and file organization to track and maintain completed work and outstanding issues Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team Participate actively in daily and weekly team calls Perform other duties as assigned Skills High School Diploma or GED Proficiency in Microsoft Office to include Word, Publisher, and Excel Ability to travel extensively Self-starter with excellent communication skills Detail-oriented with proven ability to understand and interpret visual presentation directions Mechanical/engineering experience to handle repairs in a timely fashion Ability to work independently as well as in a team environment 4-year college degree 1+ year of experience with Spirit Halloween Company Overview We are a lifestyle retail company with two unique brands located throughout the U.S., Canada, and online. It was founded in 1947, and is headquartered in Egg Harbor Township, New Jersey, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Spencer's has a track record of offering H1B sponsorships, with 1 in 2026, 9 in 2025, 9 in 2024, 6 in 2023, 5 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.